American Debt Relief

American Debt Relief: credit card debt settlement

American Debt Relief, LLC is a debt settlement company operating out of Plano, Texas, that serves people with unsecured debt, particularly credit card balances. Its approach is built around a structured program through which it negotiates directly with creditors so that the client can settle what they owe for less than the full amount.

How the settlement program works

The process begins with a free consultation in which a certified debt specialist reviews the interested party's financial situation. From there, a personalized relief plan is drawn up and qualifying unsecured debts are enrolled into a structured settlement strategy. The company then takes over direct negotiation with creditors on the client's behalf, and once agreements are reached, the balances are resolved. The program is designed around a single, reduced monthly commitment.

Timelines and results reported by the company

According to information published by the company itself, clients who stay in the program and resolve all their debts achieve savings of approximately 55% before fees, or 30% including fees, within 24 to 48 months. The company states that its clients complete the program in about 28 months on average and that enrolled unsecured debts are resolved in 24 to 36 months. These figures are presented as estimates based on prior results, and the company warns that it does not guarantee specific reductions or set timelines.

Client profile and eligible debt

The program is aimed at those who have accumulated $10,000 or more in unsecured debt, are struggling to keep up with credit card payments, are looking to avoid bankruptcy, or need a structured debt relief solution. Not all debts are eligible for enrollment.

Fee model and coverage

The company states that it does not charge upfront fees: it only collects fees when it successfully negotiates and settles enrolled unsecured debts. American Debt Relief, LLC is licensed by the Virginia State Corporation Commission under license number DSP-9. Its services are not available in all states, including New Jersey; when it does not operate in a state, it refers the client to a qualified debt relief service provider.

Scope and stated limitations

The company notes that it does not assume the consumer's debt, does not make monthly payments to creditors, and does not offer tax, bankruptcy, accounting, or legal advice, nor credit repair services. Nor do all creditors agree to negotiate debt resolution with third parties, and some only do so under certain circumstances, such as after a charge-off. The client may be exposed to collection activity or lawsuits if they stop making regular monthly payments.

Customer service and contact channels

The company distinguishes between support for new prospects and support for current clients, with separate phone lines and hours, and it has a client portal for submitting documents. It also offers specific email addresses for general inquiries and for legal documentation, as well as a fax number for sending documents.

Location and contact

6860 North Dallas Pkwy, Ste. 200, Plano TX 75024 · Hours: Monday-Friday: 7:00am-11:00pm CT; Saturday: 8:00am-8:00pm CT; Sunday: closed