CenterWell Pharmacy

CenterWell Pharmacy, mail-order pharmacy

CenterWell Pharmacy is a mail-order pharmacy that lets you manage prescriptions from home and receive medications at your door. The company presents itself as an alternative to visiting a physical pharmacy, with online tools and a mobile app to refill prescriptions and set up automatic refills.

Online prescription management

The site offers the ability to refill or track the status of a prescription without signing in. It allows you to refill up to five prescriptions at once by entering your date of birth and the prescription number, which appears on the medication container or on the document provided by the prescriber. It also lets you check the progress of an order with the order number and date of birth. For those who prefer an account, there is the option to activate it or sign in and access full management of prescriptions, documents, and forms, as well as transferring prescriptions to CenterWell Pharmacy and requesting new prescriptions.

Specialty pharmacy

The company has a specialty pharmacy section, with information about the conditions it supports and the associated services and benefits. The site also details how mail delivery works and offers information about retail locations, awards, and accreditations.

Pharmacy care and order verification

CenterWell Pharmacy states that it has more than 600 licensed pharmacists available 24 hours a day, seven days a week, and that every order is double-checked for accuracy and safety. Refills and automatic refills can be managed online or through the mobile app.

Product recall notices

The site posts recall notices and safety corrections for medical devices distributed by the pharmacy. These include the TRUE METRIX, TRUE METRIX AIR, and TRUE METRIX GO blood glucose monitoring systems, with updated instructions for the E-5 error code; the Omnipod 5, Omnipod DASH, and Omnipod Eros pods, with a voluntary correction for a possible manufacturing defect in the internal tubing; the Handy Solutions neck and shoulder heat wraps, with a voluntary recall due to overheating; and the FreeStyle Libre 3 and Libre 3 Plus sensors, with a medical device correction for incorrect low glucose readings in certain lots. Each notice indicates the steps to follow and the contact channels for the corresponding manufacturers.