Oilstop

Oilstop: Drive-Thru Oil Change on the West Coast

Oilstop is an American chain of oil change service centers that operates on a drive-thru model: customers stay in their vehicle while technicians perform the work. The company does not require an appointment, and its offering is built around fast service and driver care.

According to its own presentation, the company was founded by Larry Dahl, who opened the first location in 1988. The company reports more than 35 years in business and a network of approximately 30 locations, and describes itself as the leading provider of drive-thru oil changes on the West Coast. The founder remains involved with the organization as chairman emeritus.

Maintenance Services Offered

In addition to oil changes, the service menu includes preventive maintenance and filter replacement:

• 33-Point Service
• Coolant Service
• Differential Service
• Transmission Service
• Power Steering Service
• Transfer Case Service
• Engine Air Filter
• Cabin Air Filter
• Filter Replacement

The company states that the work is performed by technicians trained by the chain itself.

Driver Service and Fleet Accounts

The service model includes the option to stay in your vehicle throughout the service and a complimentary beverage (coffee, soda, or water). For businesses, Oilstop manages fleet accounts designed to keep company vehicles on the road.

The company also offers coupons and promotions through its website, with discounts on synthetic, synthetic blend, and conventional oil changes, and a free car wash promotion with the purchase of an oil change. These offers are stated as valid only at participating service centers and may not be combined with other offers.

Service Center Network and Regional Presence

The company operates a network of locations across the U.S. West Coast, organized into districts such as Southern California, Northern California, Sonoma County, the Desert Region, and the Pacific Northwest. The website includes a store locator to find the nearest location and notes that most locations are now open until 7 PM.

Customer Ratings and Community Giving

The company reports a 4.7-star average rating based on more than 10,000 guest surveys in the last year. Testimonials on the site highlight fast service, friendly staff, and the ability to stay in your vehicle.

Oilstop also runs a donation program: at each visit, guests are asked if they would like to donate $1 to a charity partner for that season, and the company matches every dollar donated. According to its own count, it has contributed millions of dollars to various charities over the past 30 years.

Structure and Leadership Team

The company has a leadership structure that includes the CEO and President, two co-presidents, a Director of Operations, district and regional training managers, and directors of marketing, human resources, supply chain, safety and operations, development and construction, and financial control. The corporate headquarters is in Petaluma, California.

Location and Contact

5330 Old Redwood Hwy., Suite C, Petaluma, CA 94954 · Email: guestservices@oilstopinc.com