EcoPacks

EcoPacks, custom packaging with FSC certification

EcoPacks is a custom packaging manufacturer whose catalogue is focused on sustainability: it works with wood-based materials, water-based printing inks and FSC chain-of-custody certified paper. The company states that this certification guarantees that its products come from responsibly managed forests. Its approach combines product protection, preservation and presentation, with recyclable, biodegradable or compostable options.

Packaging catalogue by sector

The company organises its offering according to the type of product it will contain. The catalogue includes boxes for apparel, bakery, candles, CBD, cosmetics, chocolate, food, gifts, pharmaceuticals, retail, soap and vaping. It also offers retail display packaging and shipping packaging solutions.

Available formats and materials

EcoPacks manufactures mailer boxes, shipping boxes, folding cartons, rigid boxes, display boxes, candle boxes, soap boxes, packaging sleeves, Mylar bags, cosmetic boxes and tuck boxes. The company also sells accessories such as labels and stickers, hang tags, packaging sleeves and wax papers.

As for materials, it works with kraft, rigid cardboard, paperboard and paper, among others. Tuck boxes can be made in different materials and customised in design and shape. Mylar bags are presented as an option that resists sunlight and is less permeable to gases, which helps protect food from moisture and oxygen. Rigid boxes include an additional layer of protection, designed for luxury items.

Customisation and ordering process

The purchasing process begins with the selection and customisation of options such as size, material, finishes and delivery times. The company sends a free online design proof with all the details within 24 hours for review and approval. Once the design is validated, the customer places the order and can choose between standard or rush delivery. The standard production time is 10 to 15 business days after design approval, with rush options available.

For designs, the company accepts files in PNG, PSD, PDF or EPS format for images or logos, and PDF or AI for original designs. Printing on the outside of the custom box has no additional cost, according to the information on the website. The final price depends on the box style, size, type and material selected, as each material and accessory has a different price.

Customer profile and commercial terms

EcoPacks states that it works with more than 10,000 brands and serves businesses of all sizes. Its wholesale catalogue is designed for volume orders, with prices the company describes as competitive and discounts for bulk purchases. The company notes that its minimum order quantities (MOQs) are low, making sustainable packaging more accessible.

The published terms include free shipping on all US orders or on orders over $200, 24/7 customer service, and returns within 30 days for exchange.

Customer reviews

The website includes customer testimonials that highlight the quality of the packaging, the service received and meeting deadlines. Several mention William, a sales executive, for his help during the process. The comments come from buyers of stand-up pouches, non-standard dimension boxes and packaging for accessory lines, among others. One of the reviews notes that the company sourced a hard-to-get material and that the billing process was transparent.