Cove Security

Cove Security: wireless home security systems with 24/7 monitoring

Cove Security is an American residential security company that offers self-installed (DIY) wireless systems with ongoing professional monitoring. The company presents itself as a provider of a system valued by customers and claims to have more than 375,000 users in the United States. Its proposition revolves around no contracts, easy installation without drilling, and a price that, according to its own website, stays below a dollar a day.

Equipment and system components

Cove's catalog includes an alarm panel with a touchscreen and a central hub, as well as door and window sensors, motion detectors, glass break detectors, key fobs, panic buttons, and secondary sirens. The offering is completed with indoor, outdoor, and doorbell cameras, as well as environmental detectors for smoke, carbon monoxide, and water leaks. The company also offers medical alerts. The hub supports up to four accessible touchscreen panels, and sensors connect via radio frequency; only the cameras require a 2.4 GHz Wi-Fi network.

Connectivity and continuity during outages

The hub can connect directly to the router via Ethernet and has 4G cellular backup, so the system remains operational if the internet connection fails. The company manages the 4G connection and its subscription independently of the user's mobile phone plan. The hub also includes a 24-hour backup battery to maintain protection during power outages.

Installation and setup

Installation begins by connecting the hub and touchscreen panel to power; once the indicator light signals network connectivity, the panel is linked. An on-screen guide walks the user through naming and placing each sensor, and the devices include adhesive strips for mounting without drilling. The duration of the process depends on the number of sensors installed, and if difficulties arise, the support team handles inquiries. Cove offers both the option of self-installation and professional installation.

Monitoring, support, and warranty

The professional monitoring service is available 24 hours a day, every day, and the company claims that its emergency response can be up to four minutes faster than that of other traditional providers. Customer support also operates continuously to resolve questions, cancel false alarms, and assist in emergencies. The company offers a 60-day money-back guarantee and a risk-free trial during that same period.

Audiences and pricing

The website allows configuring the system depending on whether you are protecting a house, an apartment, or a business. The company announces a security promotion with 70% off equipment and a free HD camera, and presents a reference price of $28 per month for monitoring. It also offers exclusive pricing for military, medical personnel, teachers, government employees, and students.

History and community commitment

Cove was founded in 2018 by entrepreneurs with 30 years of combined experience in the home security industry. The company presents itself as an alternative to traditional models based on pushy salespeople, complicated setups, long-term contracts, and hidden fees. In addition to its commercial activity, it collaborates with local nonprofit organizations and its employees participate in volunteer work, and it supports the Elizabeth Smart Foundation.

Location and contact

450 N 1500 W, Orem, UT 84057