Navo

Navo: IV therapy in New York and mobile at-home service

Navo is an IV therapy provider based in New York that combines administering drips at partner spas in Manhattan with a mobile service that dispatches a licensed nurse to the client's home, hotel, office, or event space. The company presents itself as an IV drip service with medical oversight by a licensed New York State practitioner and with nutrients from FDA-approved facilities.

Where treatments are administered

The company operates in two modalities. The first is in-person, at three partner spas in Manhattan: iLa Only Spa, at the Lotte New York Palace Hotel (Midtown East); The Surrey Spa featuring Sisley Paris (Upper East Side); and The Ritz-Carlton Spa, NoMad. The second is mobile: a registered IV infusion nurse comes to the location indicated by the client within the coverage area.

The mobile service covers the New York metropolitan area — all five boroughs, parts of Long Island, and Upstate New York — as well as South Florida, with a presence in Miami, Fort Lauderdale, and Boca Raton. The company also states that its mobile service reaches 13 countries, although the full list does not appear in the material analyzed. In Manhattan and Brooklyn, the neighborhoods it serves most often include Battery Park City, Financial District, Tribeca, SoHo, Nolita, Lower East Side, East Village, Greenwich Village, West Village, Union Square, Gramercy Park, Flatiron, Madison Square Park, NoMad, Chelsea, Hudson Yards, Midtown West, Midtown East, Central Park South, Upper East Side, Upper West Side, Downtown Brooklyn, and Brooklyn Heights.

Drip and booster catalogue

Navo's catalogue includes eleven IV drip formulas targeting different goals: hydration and recovery, immune support, migraine relief, skin care and beauty, cellular energy with NAD+ and Niagen® NR, among others. Among the names that appear on the site are Myers Cocktail, Stomach Flu, Enhanced Hangover, NAD+, Niagen® NR, Glutathione, Immunity, Beauty, and All In One.

In addition to drips, the company offers booster shots (intramuscular) that can be administered alone or added to a drip session. A drip session lasts between 30 and 90 minutes depending on the formula; a booster-only appointment takes about 15 minutes. The company recommends not exceeding four drips per month and notes that the effects of an infusion usually last between one and two weeks.

Pricing and bookings

The site indicates that the price of the mobile service ranges from $300 to $650 depending on the drip chosen. Appointments can be booked online, by phone, or by email, and same-day availability is offered. A credit card is required to hold the appointment, although payment can be made in cash when the nurse arrives. Cancellations within 24 hours prior incur a $75 fee, and if the nurse cannot locate the client within 15 minutes of the start time, the full service is charged.

Clinical protocol and safety

All drips are administered by licensed registered nurses with prior experience in emergency and intensive care services, and clinical services are provided under the supervision of independent professional medical corporations. The company states that nutrients come only from FDA-approved facilities and that it uses the smallest-gauge needles available, with full transparency about ingredients and dosages.

The procedure includes a pre-treatment evaluation of the client, taking vital signs before and after the infusion, and the continuous presence of the nurse throughout the appointment. The company warns that IV therapy is not suitable for everyone: it is not recommended during pregnancy or breastfeeding, or for people with severe or uncontrolled kidney, liver, or heart conditions. Clients must disclose all medications, supplements, and diagnoses during the initial interview. In certain cases, treatment may be authorized with a medical clearance form signed by the patient's physician.

Eligibility and how the service works

Navo treats adults between the ages of 18 and 65 and does not treat anyone under 18. People over 65 or those who, while within the age range, have a medical condition may access the service with the aforementioned medical clearance form. Every client undergoes pre-screening by a licensed professional.

In the mobile modality, the nurse arrives with all necessary supplies, reviews the intake form answers and medical history, takes baseline vital signs, places the IV, and stays with the client throughout the appointment. At the end, vital signs are taken again and all supplies are removed. In the in-person modality at partner spas, the client must present a photo ID for building check-in and at reception, and arrive ten minutes early for a brief pre-infusion consultation.

Client profile and context

The company targets people looking to recover from a night of excess, combat jet lag, or boost energy and immunity, and mentions among its clients international luxury hospitality groups. The site also refers to exclusive discounts and perks at a curated network of partner spas. The company states that its services have not been evaluated by the U.S. Food and Drug Administration and that its products are not intended to diagnose, treat, or cure diseases.

Locations and venues

iLa Only Spa location, Midtown NYC: 455 Madison Avenue, Floor 8, New York, NY 10022

Surrey Hotel Spa location, UES NYC: 20 E 76th St, Floor 2, New York, NY 10021

Ritz-Carlton Spa location, NoMad NYC: 25 W 28th St, Floor C-2, New York, NY 10001