Teladoc Health

Teladoc Health: virtual care for individuals and organizations

Teladoc Health is a telemedicine company that connects patients with healthcare professionals for medical care, mental health support, chronic condition management and other specialties. Its offering is aimed at both individuals seeking on-demand medical care and organizations that want to provide virtual coverage to their employees or members.

Services for individuals

The company offers medical care 24 hours a day, 7 days a week, for common symptoms such as colds, flu, allergies or infections. Users can consult a medical professional from anywhere, with no insurance needed in some cases. In addition, Teladoc Health provides primary care services with board-certified providers who support checkups, preventive care and prescriptions.

In the area of mental health, the company has a network of licensed therapists and psychiatrists to treat anxiety, stress, depression and other conditions. Through BetterHelp, Teladoc Health offers access to a network of 30,000 therapists to find the best fit. It also offers weight management programs, which include diabetes prevention, GLP-1 prescription and support, and nutrition counseling.

For chronic condition management, Teladoc Health offers personalized coaching programs and connected devices for diabetes, weight and blood pressure, with diabetes prevention options. It also provides specialty and wellness services, such as dermatology, expert medical opinion and a sleep program called BetterSleep, which can be tried for 30 days at no cost. Primary care is also available for those seeking convenient, high-quality medical care.

Solutions for organizations

Teladoc Health works with employers, health plans, and hospitals and health systems. For employers, it offers comprehensive care designed to improve employee health and contain costs. Its solutions include integrated care, 24/7 care, chronic condition management such as diabetes, hypertension and obesity, mental health, primary care and the Wellbound employee assistance program.

For health plans, the company provides integrated care solutions for commercial and government populations. In the hospital setting, Teladoc Health offers a virtual care platform that spans from hospital to home, with services such as emergency telehealth, telestroke, inpatient services, virtual nursing, virtual sitting and outpatient services, as well as connected devices.

Reach and recognition

According to the company's information, more than 100 U.S. health plans partner with Teladoc Health, and more than 100 million Americans have access to its services. More than 50% of Fortune 500 companies work with Teladoc Health, and more than 60% of the top 100 U.S. hospitals and health systems use its solutions. The company presents itself as the most recognized virtual care brand and has more than 20 years of experience in virtual care innovations.

Teladoc Health is the preferred virtual care provider of the National Basketball Players Association (NBPA) and the official virtual care provider of the Professional Tennis Players Association (PTPA).

Mobile app and access

The company makes a mobile app available to access its services, available on the Apple App Store and Google Play Store. Users can register and start receiving care through the platform.

Location and contact

155 East 44th Street, Suite 1700, New York, NY 10017