Prime Flights

Prime Flights, business and first class flight specialist

Prime Flights is a travel agency founded in New York in 2019 that focuses on selling business and first class airline tickets, as well as premium economy. Its proposition consists of accessing consolidator fares and unpublished inventory that, according to its presentation, does not appear on search engines or airline websites, which allows it to offer prices lower than retail.

The company states that its clients typically save between 40% and 60% compared to the retail fare, with an average of 60%, and that consultation and quoting are free: payment is made only upon confirming the booking. It serves clients in the United States and Canada and claims to have more than 10,000 satisfied clients and a rating of 4.9 out of 5 on Trustpilot.

How the service works

The process begins with a quote request in which the traveler specifies the type of itinerary (round trip, one way or multi-city), origin and destination, dates, desired class (business, first or premium economy) and number of passengers. A dedicated agent then personally searches for and negotiates the best available fares. The agency notes that its agents typically respond within about 30 minutes and that support is available 24 hours a day, 7 days a week.

The company presents itself as an IATA-accredited agency and offers a price match guarantee. Its stated commitments include transparency — no hidden fees or surprises — and explaining in advance how consolidator fares work and how the airline protects the booking.

Consolidator fares and access to non-public inventory

The core of the business model is relationships with airline consolidators, which provide access to a pricing tier different from the one shown on usual sales channels. The company maintains that these fares cannot be found through conventional searches, private browsing or VPN, and that they cover more than 100 airlines. Compared to search engines, it defines itself as a team of experts who negotiate and manually select options for each client, rather than an automated search engine.

Featured routes and reference prices

The published catalog includes reference fares for business class flights from the United States to various destinations, with discounts indicated off the retail fare:

• Europe (London, Paris, Frankfurt, Rome and others): from $2,100, with savings of up to 55%.
• Asia (Tokyo, Singapore, Hong Kong, Bangkok and others): from $2,890, up to 50% savings.
• Oceania (Sydney, Auckland, Melbourne and others): from $4,280, up to 45%.
• Australia (Sydney, Melbourne, Brisbane and Perth): from $3,500, up to 48%.
• Africa (Nairobi, Cape Town, Lagos, Cairo and others): from $3,200, up to 52%.
• Middle East (Dubai, Doha, Abu Dhabi, Riyadh and others): from $2,800, up to 50%.
• South America (Rio de Janeiro, Buenos Aires, Bogotá, Lima and others): from $1,200, up to 60%.

The agency also handles quote requests for any other route not listed.

Team, coverage and clients

Prime Flights states that it has more than 100 travel experts distributed across several international offices, allowing it to combine the capacity of a large organization with the attentiveness of a boutique agency. Each client has a personal agent who knows their airline, schedule and seat preferences, and who also handles last-minute changes. The company mentions organizing bookings for corporate groups among its services.

Its clientele includes frequent business travelers and groups, and the company attributes its growth to referrals and repeat clients rather than advertising. Published testimonials highlight the service of specific agents, the savings achieved compared to the airline fare and the handling of date changes without issues.

Corporate information

Founded in 2019 in New York, the agency operates with offices in various parts of the world and serves clients in the United States and Canada. Its offering is complemented by a promotional discount program for new bookings and direct phone support for inquiries and quotes.