Fidelity Bank

Fidelity Bank: community banking with 118 years in Louisiana

Fidelity Bank presents itself as a financial institution with 118 years of history in Louisiana. Its offerings include personal and business financial services, mortgage loans, and community support programs, with a presence in New Orleans, Baton Rouge, Slidell, and communities across southeast Louisiana.

Personal banking services

The personal product lineup includes several checking account options: Fidelity Premier Checking, On The Geaux Checking, Easy Checking, Youth Checking, and Prime Senior Checking. For savings, it offers Statement Savings, Fidelity Premier Savings, Money Market Accounts, Christmas Club Account, Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and Health Savings Account (HSA). It also offers personal credit cards and personal loans.

Business services

For the business segment, the institution offers checking accounts such as Business 150 Checking, Analyzed Business Checking, Community Partner Checking, POWER Checking, and Interest on Lawyers' Trust Checking. For business savings, it has Business Savings Account, Business Money Market Accounts, and Business Certificates of Deposit (CDs). It also offers HSA Employer Services, Simplified Employee Pension (SEP) IRA, and small business solutions, including Small Business Administration, Working Capital Solutions, and Secured Credit Solutions. The offering is completed with business credit cards, treasury management, and healthcare banking services.

Loans and financing

In mortgage lending, Fidelity Bank offers home loans, home equity loans, home improvement loans, lot loans, and bridge loans. For businesses, it offers commercial real estate loans, equipment and fixed asset loans, business lines of credit, business term loans, and Small Business Administration (SBA) loans. For personal loans, the lineup includes CD or savings backed secured loans, unsecured personal loans, vehicle loans, recreational and specialty vehicle loans, credit builder loans, and personal lines of credit.

Digital banking and account services

The institution offers online banking and bill pay, mobile banking with apps for Android and iOS, Zelle® for transfers, online statements, debit cards, mobile wallet, direct deposit, surcharge-free ATMs, overdraft coverage, wire transfers, and automatic transfer authorization. For businesses, digital services include business online banking and mobile banking, business debit cards, remote deposit capture, ACH and wire origination, cash management, credit card processing, Positive Pay, and Autobooks.

Special programs and community commitment

Fidelity Bank runs programs such as ProMotion, POWER, Community Partners, and Spare Change For Good, along with financial literacy and wealth management initiatives. The institution supports non-profits, empowers women entrepreneurs, and promotes financial literacy. Event sponsorships in Louisiana include White Linen Night, Zurich Classic, and Satchmo SummerFest.

Resources and tools for customers

The website provides users with tools such as financial calculators, check reorder, a switch to Fidelity Bank guide, routing number, online banking password help, change your PIN, fee schedules, online forms, change of address, stop payment request, debit card travel notification, debit card cancellation, and transaction disputes. It also offers educational resources on fraud and cybersecurity, a Banzai learning center, and FAQs.