New Look Floor Coverings Inc.

New Look Floor Coverings, home flooring in New Lenox

New Look Floor Coverings Inc. is a family-owned company dedicated to the sale and installation of flooring and wall coverings based in New Lenox, Illinois. It has served area residents for over a decade and presents itself as a full-service business covering both material selection and professional installation.

The company is led by partners Joe Fare and Herb Lhotka, who together bring 60 years of experience in the industry. Both remain actively involved in installations and personally supervise the work to ensure their quality standards are met. Kim, Joe's wife, works in the 8,000-square-foot showroom alongside the sales team.

Flooring and wall covering catalog

The store's catalog is organized into two main areas: floors and wall coverings. Within flooring, it offers the following categories:

• Hardwood
• Tile
• Vinyl
• Luxury Vinyl
• Carpet
• Carpet Tile
• Laminate

In the walls section, it sells boards and panels, as well as tile. The store also offers informative guides by material — carpet, hardwood, tile, laminate, luxury vinyl, and vinyl — designed to help customers make their choice.

Featured brands and technologies

Among the product lines the company highlights are EverStrand, RevWood, SmartStrand, TecWood, LuxeCraft, PETPremier, and PureTech. The website mentions a current promotion from manufacturer Karastan: up to $1,000 back on select styles, from September 18th to November 2nd.

Installation and estimate services

New Look Floor Coverings has its own installers to carry out its customers' projects. The company offers free estimates and in-home estimates, presented as accurate and professional. It also makes project galleries available to those interested for inspiration before deciding.

Financing and payment methods

The store states that it offers convenient financing options, subject to credit approval and with a minimum monthly payment; details are provided in-store. It accepts Mastercard, Visa, American Express, and Synchrony as payment methods.

Customer service philosophy

The company describes itself as a small business that believes a happy customer is a customer for life, and trusts that word-of-mouth referrals from its customers have been the driving force behind its growth. According to its presentation, the sales and installation team has expert knowledge, and its stated goal is for the customer to be satisfied at the end of their project.

Location and contact

13245 Lincoln Highway, New Lenox, IL 60451 · Phone: (815) 485-5665 · Hours: Mon 9:00AM - 5:00PM Tue 9:00AM - 5:00PM Wed 9:00AM - 5:00PM Thu 9:00AM - 5:00PM Fri 9:00AM - 5:00PM Sat 9:00AM - 1:00PM Sun Closed