Alliance for Aging, Inc. — Miami-Dade ADRC

Alliance for Aging is the Area Agency on Aging and Aging and Disability Resource Center designated for Miami-Dade and Monroe. It is not a home-care staffing agency: it starts by listening to the need, explaining options, and referring callers to public programs, municipalities, charities, or private services that may fit.

The entry point is the Elder Helpline at (305) 670-4357 or toll-free 1-800-963-5337, Monday through Friday, 8 a.m. to 5 p.m. Phone information and referrals are free. Staff can identify community resources, explain long-term care options, and help families navigate the network when they are unsure whether to start with the county, Medicaid, or a local organization.

The agency coordinates programs supported by federal and state funds, including Community Care for the Elderly, Home Care for the Elderly, the Alzheimer’s Disease Initiative, and the Older Americans Act. Contracted providers deliver actual services, which may include home or group meals, adult day care, personal assistance, transportation, legal help, and caregiver support. Waitlists and eligibility depend on assessment, funding, and address.

Alliance for Aging also administers SHINE, a service in which trained volunteers provide unbiased counseling on Medicare and other health insurance. To begin, callers can use the main line at (305) 670-6500, the Elder Helpline, or SHINE at (305) 671-6356. The administrative office is at 760 NW 107 Avenue, Suite 214, Miami; for many requests, a phone call is the most direct first step.

When calling, give the county and ZIP code, explain which daily tasks have become difficult, say whether a caregiver is available, and identify current health coverage. Ask for the program name, the assessment still needed, and whether a waitlist applies. Alliance for Aging can open the door and provide guidance, but it cannot guarantee an immediate provider opening or replace an eligibility decision.

Official program information