Aging Commission of the Mid-South — Area Agency on Aging and Disability
The Aging Commission of the Mid-South is the designated Area Agency on Aging and Disability for Shelby, Fayette, Lauderdale, and Tipton Counties in West Tennessee. For a Memphis family, its Information and Assistance line, 901-222-4111, is the first step toward identifying the right program: meals,
About Aging Commission of the Mid-South — Area Agency on Aging and Disability
The Aging Commission of the Mid-South is the designated Area Agency on Aging and Disability for Shelby, Fayette, Lauderdale, and Tipton Counties in West Tennessee. For a Memphis family, its Information and Assistance line, 901-222-4111, is the first step toward identifying the right program: meals, homemaker help, personal care, caregiver support, or screening for TennCare CHOICES. The administrative office is at 160 North Main Street, third floor.
The agency serves as an entry point and referral resource; not every service is delivered at its office. Staff can conduct an initial phone screening and explain the records or assessment required for each program. Older Americans Act-funded services use age and functional criteria, and Tennessee may require a cost share depending on income. Decisions depend on the individual assessment and available capacity.
The network coordinates home-delivered meals, household help, personal care, and family caregiver support. The county describes guidance, training, support groups, and respite; respite may include personal care, homemaking, adult day services, or in-home help when requirements are met. Ask about CHOICES if long-term care screening is needed; an initial call does not enroll a person automatically.
Regional coverage matters: someone in Shelby County can begin here, but providers may differ in Fayette, Lauderdale, and Tipton. When calling, give the address, age, health coverage, mobility, tasks the older adult can no longer manage, and whether a caregiver needs a break. Ask what documents are needed, what happens next, how long an assessment may take, and whether a fee applies before accepting services.
If there is an urgent protection concern, abuse, or neglect, say so at the start so staff can route it appropriately. The Main Street location is administrative; call to confirm whether an in-person visit is needed, whether an appointment is required, and whether the program serves the exact home address.
Entry point for information, screening, and referrals to meal programs, homemaker support, personal care, CHOICES, and caregiver assistance across four West Tennessee counties.