Digital Federal Credit Union (DCU)

Digital Federal Credit Union: cooperative banking for individuals and businesses

Digital Federal Credit Union (DCU) is a nonprofit credit union owned by its members. The institution presents itself as one of the largest and most successful credit unions in the country, with more than one million members and a network of 5,900 shared Co-Op network offices. Its activities span personal and business banking, with deposit products, loans, mortgages, cards, and investments.

Deposit products and accounts

The deposit offering includes free checking accounts, savings accounts, money market accounts, certificates of deposit, and individual retirement accounts (IRAs). Among the savings accounts are Primary Savings, Advantage Savings, and Money Market Savings. Certificates are divided into Regular Certificates, Jumbo Certificates, and Jump-Up Certificates, and IRAs are offered as Certificate IRA, Money Market IRA, and Savings IRA. For businesses, the institution offers Free Business Checking, Business Savings, and specialty accounts such as Totten Accounts and Trust Accounts. It also offers Visa debit cards and the Greenlight Debit Card.

Loans, mortgages, and financing

The loan section covers vehicle financing (autos, refinancing, antique vehicles, motorcycles, recreational vehicles, boats, and mobility vehicles), credit cards (Visa Platinum, Visa Signature, Cash Rewards, and Visa Platinum Secured), student loans and student loan refinancing, home mortgages, mortgage refinancing, home equity loans, and personal loans. Personal loans include Credit Builder Loans, Saving Secured Loans, Energy Efficiency Loans, Fuel Assistance Loans, Access Loans, and Quick Loans. Commercial lending includes Small Business, Commercial Real Estate, and Commercial & Industrial Loans. The site indicated rates from 4.99% APR for auto loan refinancing.

Fee-free services and member benefits

DCU offers no-cost services such as monthly FICO Score access, text alerts and notifications, eStatements, notary service, signature guarantee, deposit verification, online balance transfers, and direct deposit of tax refunds. Premium services include the Skip-A-Payment Program, GAP Advantage, mechanical breakdown insurance, financial relief programs, an identity theft hotline, and payment protection insurance. The institution also has a financial education center and the BALANCE SM program, aimed at providing free guidance and resources for financial planning.

Access and branch network

The credit union operates 23 own branches in Massachusetts and New Hampshire, and its members can use more than 5,900 shared Co-Op offices and more than 80,000 surcharge-free ATMs in the United States. The mobile app and digital banking allow managing accounts remotely, and the site includes tools to locate ATMs and branches.

Membership and community commitment

Membership is open through the membership application, which can be completed online and whose status can be checked. DCU maintains a nonprofit charitable foundation, DCU for Kids, dedicated to children and families, and participates in community initiatives, including assistance to members affected by natural disasters. The institution also posts full-time and part-time job openings.

Recognition and structure

DCU was recognized by Forbes as one of the best credit unions in the state. The institution is governed by a board and publishes annual reports. Its ABA routing number is 211391825 and its NMLS is 466914. Deposits are federally insured by the NCUA. Digital Federal Credit Union and First Technology Federal Credit Union have merged to form a single credit union named First Technology Federal Credit Union, which operates as two divisions: Digital Federal Credit Union (DCU) and First Tech Federal Credit Union (First Tech).

Location and contact

853 Donald Lynch Boulevard, PO Box 9130, Marlborough, MA 01752-9130