Pollard Friendly Ford Co

Pollard Friendly Ford Co, Ford dealership in Lubbock (Texas)

Pollard Friendly Ford Co is an authorized Ford dealership located in Lubbock, Texas. Its operations include the sale of new and used vehicles, financing, service, and the supply of genuine parts and accessories. The company presents itself as part of the Ford Motor Company tradition and serves customers from Lubbock and nearby communities such as Post, Abernathy, and Tahoka.

New Ford Vehicles

The new vehicle catalog includes Ford's lineup of trucks and SUVs. Featured models include:

• Ford F-150, full-size pickup.
• Ford F-250 and F-350 Super Duty, with greater towing and payload capacity than the F-150.
• Ford Ranger, mid-size pickup.
• Ford Maverick, compact pickup.
• Ford Explorer, three-row SUV with seating for up to seven occupants.
• Ford Bronco and Bronco Sport, oriented toward off-road use.
• Ford Escape and Ford Edge, compact SUVs.
• Ford Expedition, full-size SUV.

The dealership also offers the ability to configure and order a custom Ford, as well as access to manufacturer offers and regional incentives.

Used Vehicle Inventory

The company has a large inventory of used vehicles, with hundreds of units available. Most are Ford models, such as the F-150, F-250, F-350 Super Duty, Explorer, Bronco, Bronco Sport, Escape, Expedition, Edge, and Mustang. Used vehicles from other brands such as Chevrolet, GMC, Nissan, Toyota, and Jeep are also offered. The inventory can be filtered by body style, and there is a specific section for vehicles under $20,000.

Financing, Appraisal, and Purchase

The dealership's finance center handles loans for new and used vehicles, as well as leasing options. Available services include online financing application, pre-qualification through Capital One with no impact on credit score, a free credit estimator that shows the Equifax score, and appraisal of your current vehicle for trade-in or sale. The company also buys vehicles from individuals and applies the Section 179 tax deduction.

Service and Parts

The service department performs maintenance and repairs, including oil changes, tire rotation, wheel alignment, brake inspection, suspension and steering systems, and other repairs. Technicians are trained to work on Ford models and other brands. Genuine Ford and Motorcraft parts and accessories are used. The dealership also offers Ford Mobile Service, vehicle pickup and delivery, and a collision center. The FordPass platform allows you to manage vehicle functions remotely, such as start and stop, lock and unlock, location, alerts, roadside assistance, and scheduling service appointments.

Customer Service and Additional Services

The dealership offers Shop At Home services, which include online buying, monthly payment calculation, online financing, and a test drive at the dealership or with vehicle delivery to the customer's location. It also has a customer benefits program, a blog, and a video gallery with virtual test drives and inventory videos. The company states that some of its staff speaks Spanish. Additionally, it participates in local community initiatives and events.

Business Hours

The dealership publishes different hours by department. General sales hours are Monday through Saturday from 8:00 AM to 8:00 PM, closed on Sundays. Service is open Monday through Friday from 7:00 AM to 6:00 PM and Saturdays from 8:00 AM to 5:00 PM. The parts department is open Monday through Friday from 8:00 AM to 6:00 PM and Saturdays from 8:00 AM to 1:00 PM.

Location and Contact

3301 South Loop 289, Lubbock, TX 79423 · Phone: (806) 797-3441 · Email: brdgoon@aol.com