Mercury Insurance

Mercury Insurance: auto, home, and business insurance with local agents

Mercury Insurance is an insurance company based in Los Angeles, California, that offers policies for vehicles, homes, and businesses. Its catalog is organized into three main areas: vehicle protection, property protection, and business protection, with specific products within each.

Vehicle Insurance

The auto offering includes auto insurance, the home and auto bundle, umbrella insurance, and mechanical protection coverage. The company also offers local insurance. In its presentation, Mercury states that Californians save an average of $1,378 with its auto insurance, a figure the company itself attributes to a 2026 comparative rate study by the California Department of Insurance and which is subject to discount requirements and individual variations.

Home Insurance

For residential property, the insurer offers homeowners, condo, renters, and landlord policies, as well as optional residence coverage. The website includes specific resources on wildfire mitigation and notes that mitigation measures may provide access to discounts.

Business Insurance

The business section includes business owners insurance and business auto insurance.

Claims Handling and Repairs

The company allows claims to be filed online 24 hours a day, every day of the year, or through its claims phone line. It has a catastrophe center with information on earthquakes, fire damage, floods, and disaster preparedness. For vehicle repairs, Mercury guarantees work performed at company-approved shops for as long as the customer owns the car, and offers shop and claims representative locators.

Customer Service and Digital Tools

Mercury combines a network of local agents with digital services. Customers can find an agent, get quotes, manage their account online, download ID cards, view their policy, enroll in autopay, and make one-time payments. The company also offers a mobile app to access these features, as well as roadside assistance.

History and Corporate Activity

The company states that it was founded in 1961 and has been protecting drivers since 1962. Its founder and chairman, George Joseph, passed away according to the notice published on its website. The company maintains investor information sections, with financial press releases and SEC filings, as well as a supplier diversity program and a social initiative called Mercury Cares. It also publishes a blog with articles on insurance, savings, driving safety, and tips for young drivers.

Location and Contact

4484 Wilshire Boulevard, Los Angeles, CA, US