Heartsmith

Heartsmith: Custom Jewelry with Photo Engraving

Heartsmith is an online custom jewelry store that presents itself as the creator of the original photo engraving technique, with its own patent that, according to its description, allows images to last a lifetime. The company makes each piece to order in the USA, using the highest quality materials and a closed-loop manufacturing process.

The catalog includes necklaces, bracelets, earrings, charms, and rings customizable with photos, names, birthstones, engravings, and fingerprints. The company sells its products directly to the public, with no middlemen, and offers next-day shipping for custom orders in less than 24 hours.

Product Lines

The offering is organized into several main categories:

• Photo Lockets: pieces with photo engraving, available in designs such as the photo pendant/charm with diamond-cut edge, the "Forever In My Heart" sterling silver locket, and the "Always In My Heart" 14k yellow gold locket.
• Name Jewelry: script name earrings, modern name necklaces with chain included, open heart name anklets, and cut-out initial charms.
• Sports and Number Jewelry: custom pendants with numbers and names, designed for both players and parents.
• Fingerprint Jewelry: pieces that turn a loved one's fingerprint into a wearable keepsake.
• Mothers and Family Jewelry: designs such as the "Showgirl" bar necklace, the personalized Christmas tree ornament with up to 10 names, and the family logo pendant.
• Religious Jewelry: sterling silver cross earrings and the Miraculous Medal in an oval pendant with exclusive color.
• First Responder Jewelry: pieces aimed at those who work in emergency services.
• Other Categories: fraternal jewelry, handwriting jewelry, geographical jewelry, cremation jewelry, collegiate jewelry, medical ID jewelry, children's jewelry, chains, ID bracelets, and monogram rings.

Personalization and Manufacturing

The company allows each piece to be personalized with photos, birthstones, names, and engravings. Manufacturing is done to order in the USA, with a closed-loop process and top-quality materials. The company emphasizes that it does not apply excessive markups and sells directly to the public, resulting in straight-to-retail pricing.

The site shows a selection of best-selling products with starting prices ranging from $29.95 to $199.95, and includes pieces such as the photo pendant with diamond-cut edge, the "Forever In My Heart" sterling silver locket, the "Always In My Heart" 14k yellow gold locket, script name earrings, the personalized number pendant with name, the sterling silver two-photo locket, the stainless steel photo dog tag with 24-inch ball chain, and the Miraculous Medal in an oval pendant with exclusive color.

Shipping and Shopping Experience

Heartsmith offers free shipping on orders over $99 and next-day delivery for custom jewelry in less than 24 hours. The company promotes a unique unboxing experience, designed to make the gift as special as the piece itself.

Customer Service and Resources

The site includes sections for FAQs, order tracking, custom orders, return policy, privacy policy, and terms and conditions, as well as a 100% satisfaction guarantee. It also offers guides on how to order photo lockets and pendants, and has wholesale and affiliate programs.

Location and Contact

The company operates from Linden, New Jersey, USA, at 1634 East Elizabeth Avenue, zip code 07036. The contact phone number is 646-492-8714 and the email is info@heartsmith.com.

Location and Contact

1634 East Elizabeth Avenue, Linden, NJ 07036 · Email: info@heartsmith.com