NextCar Rental

NextCar Rental: car rental in the United States and international destinations

NextCar Rental is a car rental company whose headquarters, identified as NextCar International (HQ), is located in Laurel, Maryland, United States. The company operates a network of offices in several states across the country and in international destinations, and markets its services primarily through its website, where users can book, manage and cancel rentals.

Fleet and vehicle categories

The vehicle catalog is organized into different categories to suit different mobility needs. Available options include small cars, mid-size cars, full-size or luxury cars, compact SUVs, premium SUVs, cargo vans, pickup trucks and convertibles. The company also offers a value vehicle category.

Online booking and digital check-in

Bookings can be made through the website by selecting the pickup and return location, dates and times, and vehicle type. The system allows the vehicle to be returned at a location different from the pickup location. The company offers an online check-in process that, it states, allows the rental to be completed in under two minutes, with no lines or paperwork at the counter. The process includes entering the driver's details, selecting coverage, paying online and signing and verifying the reservation.

Coverages and additional services

NextCar Rental allows customers to use their own personal auto insurance coverage or that of an eligible credit card, with a deductible of $1,000 or less, or to purchase coverage through the company. The protection choice can be made when picking up the vehicle. In addition, the company offers additional rental add-ons, although the website does not detail what they are.

Cancellation policy and rental extension

Bookings made through the website can be cancelled by entering the confirmation number and the email address, last name or phone number. If the customer does not know the confirmation number, they can request it by providing their email address. The company promotes free cancellation. As for extensions, the website states that there must be a minimum gap of five days between two online bookings and that the extension must be arranged 24 hours in advance, applying the rates in effect on the day of the extension.

Office network

The company has offices in the United States, distributed across Alaska, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Montana, New York, Texas and Washington. Internationally, it operates in Abu Dhabi, Antalya, Stockholm Arlanda Airport (Sweden), Bariloche and Bariloche Airport (Argentina), Bridgeport (Canada), Paris Charles de Gaulle Airport (France), Chihuahua (Mexico), Dubai, El Calafate, Grand Cayman, Guatemala City, Keflavík Airport (Iceland), Liberia (Costa Rica), Los Cabos and San José del Cabo International Airport (Mexico), Mauritius with service at Ramgoolam Airport, Medellín, Montego Bay and MBJ Airport (Jamaica), Nice and NCE Airport (France), Pereira Airport, Vancouver at its downtown, international airport and Hastings Street offices, Richmond (British Columbia), San Diego and SAN Airport, San José, Costa Rica, Sint Maarten, Sofia and SOF Airport, Stockholm City, Tirana Airport and Toronto Pearson International Airport (Canada), as well as Turks and Caicos. The company also mentions a location on Robson Street, in downtown Vancouver.

Mobile app and customer service

NextCar Rental has iOS and Android apps that allow bookings to be managed from mobile devices. The company offers customer service 24 hours a day, 7 days a week, with staff based in the United States, and provides a live chat service and a contact form on its website.

Location and contact

13900 Laurel Lakes Avenue 100, Laurel, MD 20707