Westlake Financial

Westlake Financial, online auto financing

Westlake Financial is a technology-based, privately held finance company that specializes in the acquisition and servicing of automotive retail installment contracts, for both prime and subprime credit customers. The company is part of the Hankey Group of Companies, headquartered in Los Angeles, and operates throughout the United States through a network of more than 50,000 new and used car dealerships.

Online pre-qualification and purchase

The company allows customers to get pre-qualified for an auto loan without impacting their credit score. Once approved, users can browse the vehicles they are approved for, personalize their financing terms and payment options, and complete the purchase in full or in part online. The company also offers an auto loan calculator as a guidance tool.

Customer services

Customers have access to an account management area where they can make payments through various methods, such as ACH transfer or debit card, view statements, and access a free credit score monitoring service. The company also offers the option to sell the vehicle and request a loan payoff, as well as informational resources and FAQs.

Additional financing options

In addition to auto financing, Westlake Financial offers secured loans through its affiliate LoanCenter, which allow customers to use their vehicle as collateral to obtain cash.

Corporate profile

Founded in August 1988, the company has more than 1,200 employees, of whom 1,000 work at its corporate headquarters in Los Angeles. It has more than 400 dealer account managers across all 50 states and manages assets totaling more than $3 billion. The company presents itself as a full-spectrum lender with more than 26 years in business.

Dealer network and support

The company serves dealers through full-spectrum indirect financing services, additional financial solutions, and support services such as payoff requests and title management. For customers, it offers phone and online support, with hours Monday through Friday from 5:00 a.m. to 9:00 p.m. (Pacific Time) and Saturday and Sunday from 5:00 a.m. to 2:00 p.m. (Pacific Time).

Location and contact

300 South 4th St. Suite 200, Las Vegas, NV 89101 · Phone: (888) 739-9192