House of Pearls

Cultured pearl jewelry with direct-to-consumer sales

House of Pearls is an online jewelry store that sells cultured pearls and jewelry pieces made with them. Its model is presented as direct-from-source-to-consumer sales, with global shipping and a pricing policy that the company itself describes as competitive. The catalog is organized by jewelry type, pearl type, color, and price range, and includes everything from classic pieces to recently released designs.

Types of pearls and available jewelry

The store works with five main varieties of cultured pearls: freshwater, Akoya, Tahitian, golden South Sea, and white South Sea. Each variety is displayed in product subcategories that include necklaces, earrings, bracelets, pendants, rings, sets, and brooches. Among the standout pieces in the catalog are freshwater pearl necklaces in various lengths and sizes, tin cup necklaces with 7-8 mm pearls and an 18-karat gold chain, multicolor South Sea pearl pendants, Japanese Akoya pearl necklaces, and a Hanadama-grade piece with PSL certification.

The catalog also includes jewelry with gemstones and pearls, such as abalone shell earrings, an adjustable ring with natural black opal and mother-of-pearl, and earrings that combine freshwater pearls with pink cubic zirconia. The prices published at the time of analysis range from $169 to $3,299, with specific sections for pieces under $199, between $200 and $499, and over $500.

Certification and quality criteria

The company highlights GUILD certification as part of its offering and sells Akoya Hanadama pearls with PSL certification, which it describes as the highest level of the Japanese harvest. The site includes educational sections on pearl types, grading, sizes, colors, luster, necklace lengths, and care, aimed at helping buyers understand the selection criteria before purchasing a piece.

Shipping, packaging, and customer service

House of Pearls offers global shipping and each order includes a free gift box, according to the store's own information. Customer service is available Monday through Friday, from 9:00 a.m. to 6:00 p.m. Eastern Time in the United States, via the contact email. The company also has an email membership program with exclusive discounts and an online order tracking system.

Customer profile and international presence

The store targets an international audience, with specific sections for Valentine's Day, Women's Day, graduation, and Mother's Day gifts, as well as a gift guide by price range. The company states it has tens of thousands of customers worldwide and maintains a returns, cancellations, and refunds policy published on its site.

Location and contact

1968 S. Coast Hwy #2298, Laguna Beach CA 92651 · Email: contact@houseofpearls.com · Hours: Mon-Fri: 9:00 am - 6:00 pm E.S.T.