Watkins Floor Covering

Watkins Floor Covering: flooring and wall coverings in Jacksonville and Surf City, North Carolina

Watkins Floor Covering is a flooring sales, installation, and service company based in Jacksonville, North Carolina, also serving the Surf City area. According to its own presentation, it has been operating since 1997 and describes itself as a locally owned and operated business. It has two showrooms: one in Jacksonville and one in Surf City, where customers can view materials and receive advice.

Product catalog

The offering covers flooring and wall coverings. In the flooring category, it includes hardwood, tile, vinyl, luxury vinyl, carpet, carpet tile, laminate, brick, and stone. For walls, it sells boards and panels, tile, brick, and stone. The catalog is also organized by featured product lines, including EverStrand, RevWood, SmartStrand, TecWood, LuxeCraft, PETPremier, PureTech, EverLux Nylon, Godfrey Hirst SmartStrand, and Godfrey Hirst Wool.

Installation services and customer service

The company has its own installation teams, with leaders certified in up-to-date techniques, according to its website. In addition to residential installation, it offers commercial flooring services. Assistance includes advice on color, style, and application based on the customer's lifestyle and budget. For those unable to visit the showroom, there is the option to request an in-home visit with samples. A free in-home estimate is also offered, along with financing options, including an 18-month no-interest plan mentioned on the site.

Showrooms and display space

The Jacksonville location has over 7,000 square feet of inventory, as the company buys by the truckload to pass savings on to customers. The Surf City showroom is the second point of service. Both list identical hours: Monday through Thursday 9:00 AM to 5:00 PM, Friday 9:00 AM to 4:00 PM, Saturday 9:00 AM to 2:00 PM, and Sunday closed.

Recognition and relationship with Mohawk

Watkins Floor Covering identifies itself as a certified Mohawk ColorCenter, which allows it to offer financing options and exclusive services provided by Mohawk. The company also notes that it was recognized as Mohawk's Regional ColorCenter of the Year in 2010, 2011, and 2016. In its communication, it highlights the combination of products, expert installation, and value, with warranties it describes as some of the best in the industry.

Customer resources

The site includes informative guides on carpet, hardwood, tile, laminate, vinyl, and luxury vinyl, as well as articles such as "6 Questions to ask before buying new floors" and "Choosing the best flooring for every room." It also offers a visualizer tool to see products in your own room and a blog with content focused on inspiration and shopping.

Locations

Jacksonville location: 1311 N Marine Blvd, Jacksonville, NC 28540 · Phone: (910) 347-7704 · Hours: Monday to Thursday: 9:00 AM - 5:00 PM; Friday: 9:00 AM - 4:00 PM; Saturday: 9:00 AM - 2:00 PM; Sunday: closed

Surf City location: 13570 NC-50 Suite A, Surf City, NC 28445 · Phone: (910) 329-0901 · Hours: Monday to Thursday: 9:00 AM - 5:00 PM; Friday: 9:00 AM - 4:00 PM; Saturday: 9:00 AM - 2:00 PM; Sunday: closed