White Mountain Puzzles

White Mountain Puzzles: Jigsaw Puzzles Made in the USA Since 1978

White Mountain Puzzles is an American company dedicated to the design, manufacture, and sale of jigsaw puzzles for adults, children, and families. The company presents itself as a manufacturer of its products in the United States since 1978 and notes over 30 years of experience crafting high-quality puzzles. Its catalog is sold through its online store and a physical location in Jackson, New Hampshire.

Catalog and Classification Criteria

The store organizes its offerings by piece count, theme, difficulty, and artist. Categories by piece count include 300, 500, and 1000-piece puzzles. Among the available themes are peaceful scenes, stamps, food, national parks and landmarks, Halloween, autumn scenes, collages, camping and countryside, sports, Americana, nautical and beach, children's, nostalgic and vintage, state and regional, dogs and cats, pop culture, animals, and Seek & Find puzzles. Advanced, intermediate, beginner, and kids difficulty levels are also offered.

Artists and Collaborations

The site highlights a section of recognized artists whose designs are part of the catalog, including Charlie Girard, James Mellett, Aimee Stewart, David Maclean, Dominic Davison, Steve Cameron, Joelle McIntyre, Steve Crisp, Lew Johnson, Lois Sutton, Jessica White, Eduard, and Doug Banks. The company features a monthly spotlight artist; at the time of registration, Steve Cameron was the artist of the month, with a 10% discount on his puzzles for a limited time. Cameron's designs are described as full of sayings, curiosities, and vintage objects.

Accessories and Complementary Products

In addition to puzzles, White Mountain Puzzles sells accessories such as 24x30 inch frames, puzzle trays and frames, puzzle sorting trays, roll-up mats, clothing, Mod Podge, and physical and electronic gift cards. It also offers personalized puzzles.

Customer Programs

The company has a loyalty program that allows customers to earn points redeemable for free puzzles with each purchase. It offers a newsletter to receive exclusive offers, new releases, printed catalog, and surveys. It also provides a happiness guarantee that allows returns of any puzzle for any reason, and a free shipping policy for orders over $75. The site states that over one million customers have purchased its products and that it has accumulated more than 50,000 reviews.

Retail and Customer Service

The company operates a physical store in Jackson, New Hampshire, and takes orders by phone and online. Telephone customer service is available 24 hours a day, seven days a week. The company also offers a retailer program and serves international customers.

Product Offering

White Mountain Puzzles presents itself as the manufacturer of the largest puzzles available on the market, made in the United States with premium blue cardboard. The company claims that its puzzles provide cognitive benefits and can help maintain mental sharpness. The prices shown in the catalog at the time of registration range from $16.99 to $19.99 for the 300, 500, and 1000-piece models.

Location and Contact

18 Black Mountain Rd. Jackson, NH 03846 · Phone: 1-800-548-8009 · Email: info@whitemountainpuzzles.com · Hours: Monday to Saturday 9:30 a.m. to 4:30 p.m.; Sunday 10:30 a.m. to 4:30 p.m.