Healthgrades

Healthgrades: doctor and hospital search with patient reviews

Healthgrades is a U.S. digital platform dedicated to making it easier to search for and compare healthcare professionals and hospitals. Its website allows users to find doctors by specialty, condition, procedure, or health insurance, as well as to view profiles of doctors and hospitals with patient ratings. The company presents itself as a leading online resource for information about doctors and hospitals, and states that half of all Americans who see doctors each year use the platform to find the right care.

Search for doctors and specialists

The main tool allows users to search for doctors by specialty, including family medicine, internal medicine, obstetrics and gynecology, dentistry, orthopedic surgery, pediatrics, and psychiatry, among many others. It is also possible to filter by conditions such as fibromyalgia, anxiety, ADHD, sleep apnea, or migraine, and by procedures such as pain management, orthopedic spine surgery, marriage counseling, hernia repair, or colonoscopy. The search can be refined based on the user's insurance coverage.

The site offers profiles for every doctor in America, according to its own statement, and has more than 15 million patient ratings. These reviews allow users to evaluate the experiences of others before choosing a professional.

Evaluation of hospitals and health centers

Healthgrades also allows users to search for hospitals, group practices, pharmacies, and urgent care centers. The platform evaluates hospital quality based solely on performance and clinical outcomes, and grants recognitions such as the Patient Safety Excellence Award or the Outstanding Patient Experience Award. Users can view lists of top hospitals by specialty, such as appendectomy, back and neck surgery, bariatric surgery, or carotid surgery.

Informative health content

In addition to the directory, the website includes a Health A to Z section with easy-to-understand information about symptoms, diagnoses, and treatment options. It offers appointment guides for conditions such as asthma, COPD, depression, psoriasis, rheumatoid arthritis, and others, with the goal of helping patients prepare for their appointments. It also has a video center with patient stories and editorial collections on chronic diseases.

Tools for professionals and health systems

Doctors can claim their free Healthgrades profile to connect with potential patients. The platform states that those who do so connect with 2x more patients. For health systems, partners, and advertisers, it offers solutions such as promotion of quality achievements, virtual point-of-care solutions, and advertising. The company also publishes a blog and a newsroom, and has a help center for users.

Search by insurance and comparison of options

The platform allows users to filter doctors and hospitals based on their insurance coverage, with a list of available insurers. It also offers searches by popular specialties such as family medicine, pediatrics, dentistry, and orthopedic surgery, and by common conditions and procedures. The site highlights that it has more than 11 million search combinations to find the right specialist.

Additional resources and corporate structure

Healthgrades is an RVO Health company and operates under Healthgrades Marketplace, LLC. The site includes legal notices, privacy policies, and terms of use, and clarifies that the content does not constitute medical advice. The platform also offers a health newsletter and a section of news and featured articles.