Cornerstone Home Lending

Cornerstone Home Lending, a Houston-based mortgage lender

Cornerstone Home Lending is a mortgage financing entity operating as a division of Cornerstone Capital Bank, SSB, and has been approved as a state savings bank since October 2022. Its corporate headquarters is in Houston, Texas, and the company presents itself as a national lender.

The entity was created in 1988 with the stated purpose of making a positive difference through home lending. According to its own presentation, it has more than three decades of history and nearly 500,000 families served.

Mortgage products and services

The company's offerings are organized around home purchase and refinancing. The website offers tools for choosing the type of loan, a checklist for the purchase process, mortgage calculators, a glossary, and an FAQ section. It also has a prequalification service and a loan tracking system for clients.

The company states that it has more than 50 investor sources and more than 300 available loan products.

In-house operations and technology

Cornerstone Home Lending notes that its processing, underwriting, and funding processes are handled in-house, which, according to its presentation, helps ensure the transaction closes within the expected timeframes. The company states that it maintains a 100% on-time closing commitment.

Its technology resources include LoanFly®, a tool designed to speed up and simplify mortgage transactions. The entity also has an in-house mortgage loan servicing division.

Corporate profile and team

The company states that it has nearly 2,000 team members. Its internal offering includes advancement opportunities, ongoing training, leadership support, encouragement of new ideas, and work/life balance. The company states that it has the highest average tenure among mortgage companies, a figure that comes from its own presentation.

Cornerstone Home Lending presents itself as a national lender with high ratings for customer service and employee satisfaction, which the entity itself attributes to its service model.

Complementary financial services

In addition to its mortgage activity, the entity offers access to financial services such as mobile and online banking and no-fee checking, according to information published on its site.

Presence and customer service

The company operates from its corporate headquarters in Houston and has a network of loan production offices. Its website includes an office locator and separate contact channels for general inquiries, loan servicing, and toll-free assistance.

Location and contact

1177 West Loop South, Suite 700, Houston, Texas 77027 · Phone: 713-621-4663