TicketSmarter

TicketSmarter, live event ticket marketplace

TicketSmarter is an online ticket resale marketplace that sells seats for concerts, sporting events, theater shows, and family events. The company presents itself as a primary and secondary ticketing solution for high-profile events and venues across North America, with coverage of more than 125,000 live events and connections to over 300 professional sports teams and collegiate athletic departments.

The company is part of Kustom Entertainment, Inc., a company listed on NASDAQ under the symbol KUST. In its own communications, TicketSmarter clarifies that it is not affiliated with Ticketmaster or Live Nation.

Concert catalog

The site organizes its music offerings by genre and artist. Featured categories include country music, hip-hop and rap, Latin music, alternative rock, and festivals. The catalog includes names such as AC/DC, Eagles, Journey, Chris Brown, Bruno Mars, Guns N' Roses, Ed Sheeran, and My Chemical Romance, along with a broad representation of country artists such as Luke Bryan, Chris Stapleton, Luke Combs, Eric Church, Jason Aldean, Cody Johnson, Vince Gill, Little Big Town, Brad Paisley, Kacey Musgraves, and Riley Green.

In the Latin section, artists include Karol G, Don Omar, Shakira, Los Tigres del Norte, Banda MS, Carin León, Ricardo Arjona, Los Bukis, Intocable, Yandel, El Alfa, and Rauw Alejandro, among others. The festival section includes events such as Austin City Limits, Lollapalooza, Coachella, Stagecoach, Bonnaroo, Ultra Music Festival, Rolling Loud, New Orleans Jazz and Heritage Festival, South by Southwest, BottleRock, When We Were Young, and Outlaw Music Festival.

Professional and college sports

The platform covers the major U.S. leagues: NFL, MLB, NBA, and NHL, as well as NCAA college football and basketball. In professional football, franchises include the Arizona Cardinals, Dallas Cowboys, Green Bay Packers, Kansas City Chiefs, New England Patriots, Philadelphia Eagles, San Francisco 49ers, and Seattle Seahawks, along with events such as the Super Bowl and the playoffs.

In baseball, teams listed include the New York Yankees, Los Angeles Dodgers, Boston Red Sox, Chicago Cubs, and Houston Astros, and events such as the Home Run Derby, the All-Star Game, the playoffs, and the World Series. The basketball offering includes NBA franchises such as the Boston Celtics, Los Angeles Lakers, Golden State Warriors, and Miami Heat, as well as the All-Star Game, the playoffs, and the Finals. In ice hockey, teams include the Boston Bruins, New York Rangers, Toronto Maple Leafs, and Vegas Golden Knights, with the Winter Classic, the Stanley Cup playoffs, and the Finals.

The college section includes competitions and teams such as the Alabama Crimson Tide, Georgia Bulldogs, Michigan Wolverines, Ohio State Buckeyes, Texas Longhorns, and Notre Dame Fighting Irish, as well as bowls such as the Rose Bowl, Sugar Bowl, Orange Bowl, Fiesta Bowl, Peach Bowl, and the national playoffs. In college basketball, tournaments include March Madness, the Final Four, the Jimmy V Classic, and the CBS Sports Classic.

Theater, comedy, and shows

The theater section covers musicals, Broadway plays, comedy, Las Vegas shows, and opera. Broadway titles include Wicked, Hamilton, The Lion King, Harry Potter and the Cursed Child, Mean Girls, Six, Chicago, The Book of Mormon, Hadestown, Beetlejuice, Mamma Mia, Moulin Rouge, MJ, and Back to the Future.

In comedy, performances are announced by Dave Chappelle, Jo Koy, Jeff Dunham, Jerry Seinfeld, Jim Gaffigan, Gabriel Iglesias, John Mulaney, Bert Kreischer, Kathy Griffin, Chelsea Handler, Hasan Minhaj, Nate Bargatze, Matt Rife, and Sebastian Maniscalco, among others. The Las Vegas offering includes Cirque du Soleil productions such as O, Ka, Mystere, Ovo, Drawn to Life, and Michael Jackson One, as well as shows by Blue Man Group, David Copperfield, Criss Angel, Penn and Teller, Carrot Top, RuPaul's Drag Race, and Shin Lim.

The opera programming focuses on titles such as Carmen, The Magic Flute, Don Giovanni, La Bohème, La Traviata, Madama Butterfly, Rigoletto, and Florencia en el Amazonas, with the Metropolitan Opera represented.

Guarantee and how purchasing works

All purchases are backed by the TicketSmarter guarantee. The company states that tickets will be valid and that, if an event is canceled without being rescheduled, the full amount is refunded. It also provides a full refund if the order was accepted but the tickets were not delivered by the seller or were not shipped in time for the event. The guarantee extends to the validity of the ticket upon entry to the venue.

Additional services

In addition to ticket sales, the site offers city guides, hotel and travel bookings, and a section where users can sell their own tickets. The company also notes its commitment to contributions to charitable organizations.