Top To Bottom Services

Home and Commercial Property Inspections in Maryland, Virginia, and Washington D.C.

Top To Bottom Services is a real estate inspection company based in Gaithersburg, Maryland, serving Maryland, Northern Virginia, the District of Columbia, and parts of West Virginia and Pennsylvania. The company was founded by Daniel Deist in September 2004, after he left his position as vice president and director of operations at Fiserv Securities to start his own business. Deist, a business management graduate of the University of Maryland University College, had previously worked in construction, which helped him train as an inspector at an inspection school in Manassas, Virginia.

The company presents itself as one of the largest privately-owned home and commercial property inspection companies in the region, with nearly 3,000 inspections annually in Maryland, Virginia, and Washington D.C. It has maintained an A+ rating from the Better Business Bureau (BBB) since 2004 and offers a 200% satisfaction guarantee: if a client believes something relevant was missed, they can request a second inspection by another company, and if that company finds something significant that was not detected, Top To Bottom Services refunds the amount paid and covers the other company's fee, up to the limit of the original amount paid.

Inspection Services

The company's catalog covers various types of inspections for buyers, sellers, and homeowners:

• Buyer home inspections.
• New construction inspections.
• Pre-listing inspections.
• Pre-Offer Walk n' Talk evaluations, for cases where a full inspection is not possible.
• Commercial property inspections.

Additionally, it offers complementary inspection and environmental testing services: radon, termites, chimneys, water analysis, pools, mold, gas leak detection, and well flow.

Guarantees and Customer Support

Along with the 200% guarantee, the company offers buyers a free 90-day home warranty called SUPER Home Warranty. Clients receive access to a HomeBinder portal with their home's information and free lifetime phone and email support. The company also guarantees a fast turnaround for the inspection report and offers online scheduling. It conducts inspections in multiple languages and offers discounts for military personnel, first responders, and educators.

History and Evolution

The company began in 2004 as a project operating from a spare room in its founder's house and with a single mobile phone. Over time, it grew into an inspection company with a presence in several states. Its main office is located in Gaithersburg, Maryland.

Location and Contact

7921 Queenair Dr Ste 110, Gaithersburg, MD 20879 · Phone: (301) 938-9100 · Email: customerservice@ttbservices.com · Hours: Monday to Friday: 08:00-22:00; Saturday: 09:00-20:00; Sunday: 11:00-17:00