Senior Safety

Senior Safety: Medical Alert Systems for Seniors

Senior Safety is an American company dedicated to providing medical alert systems for seniors, with nationwide coverage and 24-hour emergency monitoring. The company positions itself as a lower-cost alternative to other providers in the industry, with plans starting at $19 per month and no long-term contracts or cancellation penalties.

Equipment and Alert Options

Senior Safety's catalog includes four main equipment options:

• Home Alert: alert system for home use.
• Mobile GPS Alert: mobile device with GPS location.
• GPS Smartwatch: smartwatch with GPS.
• Buttons and Accessories: add-ons for alert systems.

The company states that orders arrive within two to four business days and offers free shipping and a free gift on certain promotions, subject to quarterly or annual payment plans.

Monitoring and Emergency Response

The service relies on operators with EMD (Emergency Medical Dispatcher) certification, fast response times, and multiple levels of monitoring. The company maintains that its customers and their families depend on this care in emergency situations and that 24/7 monitoring is available nationwide.

History and Business Model

Senior Safety states it has been operating since the early 1990s and has built its reputation over about 25 years. The company notes that it maintains long-lasting relationships with equipment manufacturers and does not invest in television advertising, which allows it to reduce costs and pass those savings on to customers. Compared to other providers that, according to its presentation, charge $40 to $50 per month for a basic system, Senior Safety offers an equivalent service for approximately half the cost and with no long-term contracts.

Business Policy and Customer Service

The company allows month-to-month subscriptions and cancellation at any time. It does not charge activation fees or require long-term contracts. In its materials, it emphasizes that it does not charge for equipment in addition to the monthly monitoring, an extra expense it estimates at about $90 for other companies. It also highlights that its operators are American and that its service is based on listening to the customer's needs rather than pressuring them to sign up.

Independence and Prevention

In its educational content, Senior Safety presents alert systems as a tool to prolong the independent living of seniors in their own homes. It notes that a quick response to a fall or emergency increases the chances of a full recovery and can delay or prevent the move to assisted living.

Warning About Comparisons and Reviews

The company warns about medical alert system comparison sites that receive advertising compensation from the companies they rank, which can influence the order and position of listings. Senior Safety maintains that its rating comes from real customers and not from sites where companies pay to appear in a ranking.