Vivint

Vivint: smart home security and automation

Vivint is an American company dedicated to home security and home automation. Its offering combines surveillance equipment, sensors, and smart control devices with professional installation and continuous monitoring services. The company presents itself as "America's most trusted smart home security company," a claim that is part of its own promotional material.

Security and surveillance systems

Vivint's catalog includes outdoor and indoor security cameras, video doorbells with cameras, motion sensors, door and window sensors, and glass break detectors. The company markets these products under the Outdoor Camera Pro, Doorbell Camera Pro, Indoor Camera Pro, and Spotlight Pro lines, among others. The systems incorporate Smart Deter technology, which the company says identifies and deters real threats using light and sound.

Automation and smart control

The smart home offering includes smart locks, garage door control, smart thermostats, and control panels such as the Smart Hub. The Vivint app lets you manage lights, locks, climate, and the porch view from anywhere. The company also offers a control keypad and integration with the Smart Hub Pro 2 system, presented as its most advanced touchscreen security panel.

Safety alarms

Vivint offers safety alarms that include smoke and carbon monoxide detectors, as well as water sensors, designed to protect the home against household incidents.

Services: installation and monitoring

The company offers professional installation by its Smart Home Pros, with no need for the customer to do the setup themselves. The 24/7 professional monitoring service responds to alarms in seconds and coordinates emergency dispatch. Vivint also offers services specifically for businesses and senior alert systems.

Plans, pricing, and terms

The site details the standard HomeProtect package, which includes a Smart Hub, three door and window sensors, a motion sensor, a keypad, and a yard sign. The equipment is regularly priced at $349.99, with professional installation at $199 and monitoring at $29.99 per month, unless otherwise advertised. There is a HomeProtect Pro offer for new and existing customers that requires a minimum spend of $749.99 on equipment, installation, and a services agreement. The company offers financing options subject to credit approval, with the possibility of 0% APR for up to 60 months, and month-to-month service agreements when the equipment is purchased upfront. Offers may not be available in all states, provinces, or zip codes, and taxes and additional fees may apply.

Warranty and quality commitment

Vivint guarantees its products for up to four months after installation or shipment. If phone troubleshooting does not resolve the issue, the company repairs, replaces, or refunds defective products during that period, according to the terms of the customer agreement.

Awards and certifications

The company's material includes distinctions such as "Best Home Security System for Front Door Protection 2026," "America's Most Trusted Companies 2026," "Best Professional-Grade Smart Home Security System 2026," and "Best Video Doorbells 2026." It also mentions ENERGY STAR certification. These awards are cited on Vivint's own site.

Coverage and presence

Vivint operates in the United States and markets its systems nationwide, although offer availability may vary by state or zip code. In Louisiana, products and services are provided by Vivint Louisiana Commercial Certificate #58280.