Empire Auto Protect

Empire Auto Protect: protection plans for out-of-warranty vehicles

Empire Auto Protect LLC is an American company dedicated to marketing vehicle protection plans, referred to in its own materials as "vehicle service plans" (VSP). The company clarifies that it does not offer warranties, but rather administers service contracts that cover repairs once the manufacturer's warranty has expired. Its offering is aimed at vehicle owners looking to avoid the financial impact of unexpected breakdowns.

What the service covers and how it works

The plans are designed to cover repairs resulting from mechanical and component failures. According to published information, coverage is accepted at authorized dealerships and ASE-certified repair shops nationwide. The company states that the sign-up and claims process is designed to be quick, and that in many cases the repair shop handles payment directly with Empire Auto Protect, without the customer having to pay the repair cost upfront.

The site mentions that specific coverage, deductibles, rental car benefits, and breakdown assistance vary depending on the vehicle's age, mileage, pre-existing conditions, and the plan purchased. It also warns that remanufactured parts of equivalent type and quality may be used.

Plans, pricing, and current promotions on the site

The website catalog shows plans with prices starting at $69 per month. At the time of scanning, the company was advertising a promotion called "September To Remember" with 50% off plans. It also offers a money-back guarantee during the first 30 days if the customer is not satisfied. The company states that it has flexible payment options to suit each user's needs.

Roadside assistance and complementary services

Empire Auto Protect includes 24/7 roadside assistance, every day, nationwide. This service is available both to current customers and to those interested in the plans. The company also offers 24/7 customer service and a sales team focused on answering questions about coverage and contracts.

Vehicles and brands covered

The website lists a wide range of vehicle brands for which it offers coverage, including Porsche, Ferrari, McLaren, Rolls-Royce, Maserati, Lamborghini, Jaguar, Alfa Romeo, Mercedes-Benz, Aston Martin, Bentley, BMW, Infiniti, Audi, Acura, Land Rover, Cadillac, Lincoln, Tesla, Ford, Toyota, Honda, Subaru, Lexus, Jeep, Dodge, Chrysler, GMC, Nissan, Saab, Saturn, Suzuki, Chevrolet, Mazda, Mitsubishi, Hummer, Pontiac, Scion, Hyundai, FIAT, Volkswagen, Volvo, KIA, and MINI Cooper. The company clarifies that it is not affiliated with any manufacturer or dealership and that the brands mentioned belong to their respective owners.

Figures and ratings the company reports

According to data published on its site, Empire Auto Protect claims to have covered more than 400,000 vehicles and paid more than $100 million in claims. The company shows an average rating of 4.9 out of 5 based on more than 2,400 reviews, and includes customer testimonials from states such as Arizona, Texas, Florida, Georgia, Illinois, and others. These figures and ratings come from the company's own presentation and the testimonials it displays on its website.

Legal and administrative aspects

Empire Auto Protect LLC operates through vehicle service contracts administered by Mechanicals Choice, with Florida license number W956594. In California, the company markets an auto club membership with license number 4292757. For residents of Texas, Wisconsin, and Florida, contracts are administered by Mechanicals Choice. The company emphasizes that the term "vehicle service plan" is used for marketing purposes and does not constitute a warranty in the legal sense.

Location and contact

8 The Green, Suite #11230, Dover, DE 19901 · Phone: 1-888-345-0084 · Email: info@empireautoprotect.com · Hours: Monday, Tuesday, Wednesday, Thursday, Friday: 09:00-18:00