People's Trust Insurance

People's Trust Insurance: home insurance for Florida homeowners

People's Trust Insurance is an insurance company specializing in home insurance for Florida homeowners. Its approach is built around a proprietary claims management model that combines property coverage with a network of preferred contractors responsible for carrying out repairs. The company maintains that this approach, which it calls "Simply a Better Way," reduces costs and speeds recovery after a loss.

Online policy purchase and management

The company allows you to get an actual home insurance quote and buy your policy completely online, with no appointment, no waiting for a callback, and no phone call required. The website also offers a customer login area and an agent sign-in area, where you can make a payment, update your information, or file a claim.

The product lineup includes traditional home insurance and specific flood coverage, with information about the options available in Florida, a glossary of insurance terms, and a buyers guide. The company also details the discounts available on home insurance policies.

Claims support and contractor network

The key differentiator the insurer highlights is its loss response model. According to its description, policyholders do not have to find contractors, get price quotes, or coordinate repairs themselves. With a single call, People's Trust's preferred contractor is deployed with 24/7 availability to mitigate the damage, prevent further loss, and perform emergency repairs. Later, that same contractor coordinates restoring the home to its pre-loss condition.

Repairs carried out by this network come with, according to the company, a 100% customer satisfaction guarantee on workmanship for three years, which the firm presents as an industry leader. The contractor network maintains response centers strategically located throughout the state, with millions of dollars in inventory of roofing materials, tarps, generators, and other high-demand supplies after a storm. Buying these materials in advance allows the company, it says, to avoid the price increases caused by post-storm demand and pass the savings on to policyholders.

Hurricane preparedness

Given Florida's climate, the insurer maintains a specific planning resource called the Hurricane Hub. This space brings together a printable hurricane preparedness guide with practical information to protect your property against the state's storms. Materials include an emergency kit checklist, a checklist of important documents to print, a family medication form, and a family contact list.

Corporate profile and community

The company is chaired and led by George W. Schaeffer, President and CEO, who has stated that the company's goal has never been to become the biggest insurer, but the best for Florida. People's Trust presents itself as a company rooted in the state, with the motto that it doesn't just insure your home, it lives there too. Its corporate communications include sections on financial strength, executive team, reviews from current policyholders, and career opportunities.