Carpet Express

Carpet Express: residential and commercial flooring with nationwide shipping from Dalton, Georgia

Carpet Express is a flooring retailer operating out of Dalton, Georgia, and markets its products with shipping throughout the United States. The company presents itself as "America's Go-To Floor Store Since 1991", which places its activity in the home and commercial flooring distribution sector.

Product catalog

The offering is organized into several product families, for both residential and commercial use:

• Carpet: residential (textured, pet friendly, berber, patterned, soft, printed, shag, wool, sisal, carpet tiles, outdoor & grass, red carpet runners, waterproof) and commercial (tiles, broadloom, level loop, cut pile, plank, educational, hospitality, modular, outdoor, and patterned).
• Carpet tiles: commercial and residential, with special deal sections.
• Luxury vinyl (LVT and LVP): in plank and tile format, with residential and commercial lines.
• Sheet vinyl: residential and commercial.
• Hardwood: engineered, solid, unfinished, and cabin-grade, with smooth, hand scraped, and distressed finishes.
• Laminate: residential (distressed, hand-scraped, stone and tile, traditional, waterproof) and commercial (traditional and for walls).
• Ceramic tile.
• Carpet pad: rebond, polyurethane, rubber, and commercial.
• VCT (vinyl composition tile).
• Accessories: adhesives (for hardwood, LVT, multi-purpose, vinyl, cove base, laminate), LVT seam sealer, and underlayment.

Brands and manufacturers represented

The site lists a broad selection of manufacturers. In carpet: Dixie Home, Dream Weaver, Godfrey Hirst, Joy Carpets, Kane Carpet, Marquis, Mohawk Carpet, Pentz Commercial, Shaheen Carpet, Shaw Carpet, Southwind Carpet, Stanton Carpet, and Tuftex Carpet. In luxury vinyl: Armstrong LVT, Bella Flooring Group, COREtec Floors, Mannington Luxury Vinyl, Mohawk Tile, PureGrain by Engineered Floors, and Shaw Tile Luxury Vinyl. In sheet vinyl: Armstrong Vinyl, Beauflor, Congoleum Vinyl, IVC Vinyl, Mannington Vinyl, and Shaw Vinyl. In hardwood: Anderson, Bruce Hardwood, Chesapeake Hardwoods, Hartco Hardwood, Mannington Hardwood, Mohawk Hardwood, Mullican, and Shaw Hardwood. In laminate: Beauflor, Mannington Laminate, and Mohawk Laminate.

Deals and featured sections

The store maintains deals and clearance sections by category: carpet, carpet tiles, hardwood, laminate, and luxury vinyl. Among the catalog examples shown are products such as Rave II - Ablaze (16 oz eColor Poly textured residential carpet by Dream Weaver, available in 9 colors), Winner Take All II - Agate (24 oz eColor Poly, 12 colors), Astoria I - Cashew (40 oz eColor Poly, 22 colors), Vista III - Wheat Grass (35 oz eColor Polyester, 20 colors), and Homecoming I - Dark Truffle (45 oz eColor Polyester, 20 colors). In the commercial segment, Unite 26 Broadloom - Charcoal (level loop by Pentz Commercial, 15 colors) and Olympus 20 - Nobel (20 oz Encore SD Ultima Nylon, level loop by Pentz Commercial, 16 colors) are shown. There are also specific deals such as 16 Oz Carpet Deal - Chocolate Chip and 24 Oz Carpet Deal - Agate, and commercial carpet tile references such as 7013M - 1588 and J64NM Carpet Tile - C1802.

Customer service and services

The site offers the ability to request quotes, check order status, and access a user account. It has an articles center, an "Ask The Experts" section, an installation blog, and pages for legal information, privacy, returns, shipping, and terms. The company states that it ships nationwide from Dalton, Georgia.

Business hours

The published hours are Monday through Friday from 8:00 AM to 5:00 PM and Saturday from 8:00 AM to 4:00 PM, Eastern Time (EST). In another section of the site, for the same service channel, a Monday through Friday closing time of 5:30 PM EST is indicated.