MSC Industrial Supply

MSC Industrial Supply: industrial supplies and MRO solutions

MSC Industrial Supply presents itself as a supplier of industrial supplies and tools for a wide variety of sectors. Its catalog covers categories such as abrasives, clamping, workholding & positioning, fasteners, fleet maintenance, HVAC, hand tools, hardware, holemaking, hose, tube, fittings & valves, indexable cutting tools, janitorial & facility maintenance, lighting & electrical, lubricants, coolants & fluids, machinery, marking & labeling, material handling & storage, measuring & inspecting, milling, motion control & fluid power, plumbing, pumps & filtration, power tools, raw materials, safety, saw blades, shipping & office supplies, tapes & adhesives, threading, tool holding, turning & boring, and welding & soldering.

The company also offers specific solutions such as eProcurement, managed inventory, metalworking innovations, supply chain services, MRO GO, safety services, and ResaleLink. It serves industries such as machinery, automotive, medical, public sector, aerospace, education, and national accounts.

Industrial safety services

MSC Industrial Supply offers an industrial safety consulting program. Through its website, it invites you to request a free, no-obligation safety assessment, in which a certified safety expert contacts the interested party to determine their needs. The contact form requests first name, last name, company, zip code, email, and phone.

Resources and tools for customers

The company makes resources available to its customers such as buying guides, case studies, catalogs, emergency preparedness, lean methodologies, environmental information, machinery team, metalworking resources, and safety. It also offers a knowledge center with an article and video library, and a supplier showcase.

For purchases, it has a quick order system, a large order pad, and the possibility to request quotes. Customers can access their account, manage orders, shipping options, invoicing & credit, sales tax exemption, return policy, and SDS & regulatory documents.

Presence and customer service

MSC Industrial Supply operates in the United States and has multiple locations, as indicated by the 'MSC Locations' section on its website. For customer service, it offers the phone numbers 1-800-645-7270 and 1-800-753-7970, as well as the emails cust_service@mscdirect.com and customercare@mscdirect.com. It also has chat and a contact form.

The company identifies itself as MSC Industrial Direct Co., Inc. and its website shows a copyright notice covering the years 2000 to 2026.