Privia Health

Privia Health: a healthcare network with in-person and virtual services

Privia Health presents itself as an organization that brings together healthcare providers and practice locations, with the goal of offering a modern, coordinated care experience. According to data from its site, the network serves more than 3 million patients and has more than 6.1 million total patients, 5,600 clinicians, and more than 1,300 practice locations.

Care for all phases of life

The network spans from pediatrics to adult needs, with thousands of high-quality providers across 50+ specialties. Patients can choose between in-person or virtual appointments, and access a virtual clinic available 24/7 for immediate and chronic care needs. Care is offered without pricey membership fees, according to the information published.

Digital tools and care management

Privia Health makes a patient portal and a mobile app called myPrivia available to patients. Through these tools, patients can schedule appointments, send secure messages to providers, request prescription refills, and manage medications. In addition, if a patient sees more than one doctor within the network, the entire care team can access their medical information for a seamless experience.

Insurance coverage and payment options

The network accepts insurance plans from major carriers, including Medicare. Coverage varies by service area: in DC, Maryland, Virginia, and Tennessee, plans such as Aetna, Anthem BCBS, Carefirst, Cigna, Humana, United Healthcare, among others, are accepted; in Georgia, Anthem BCBS, United Healthcare, Humana, Novanet, Multiplan, and Medicare; in Florida, Health First Health Plan, Cigna, Aetna, United Healthcare, among others; and in Texas, Aetna, BCBS, Cigna, Humana, United Healthcare, Oscar Health, among others. For patients without coverage, a flat rate of $95 is offered if paid at the time of the visit.

Help with Medicare and patient advisory council

Privia Health provides guidance to understand Medicare coverage options and support through the enrollment process. In addition, the organization created a Patient and Family Advisory Council (PFAC) to gather feedback and improve the experience of patients and family members.

Access to care and frequently asked questions

Privia care centers offer same-day appointments and, in many cases, extended office hours. For immediate needs, the myPrivia virtual clinic is available 24/7, and visit notes are shared with the Privia provider to maintain continuity of care. The network also has a find-a-doctor tool to locate nearby providers and book appointments online.