Bru Burger Bar

Bru Burger Bar: online ordering for a Cincinnati restaurant

Bru Burger Bar is a restaurant with a presence in Cincinnati that channels its orders through the Aloha Online Ordering platform. The site associated with the brand functions as an ordering portal rather than a complete corporate page: it handles pickup at the location and home delivery.

How the ordering system works

The portal offers two ways to purchase. The first is creating a user account, with email and password, which gives access to order history and a rewards and discounts program. The second is direct ordering without prior registration, with the option to create an account before completing the transaction.

The system supports individual orders and catering orders, indicating that the restaurant serves both individual consumers and group or event orders.

Pickup and delivery

Customers choose between picking up their order at the establishment or having it delivered to an address. For delivery, the address, apartment or suite number, city, state, and zip code are required. The address locator checks whether the area is within the delivery zone; if it is not, the system notifies the customer and offers pickup as an alternative.

Loyalty program

The platform includes a rewards and discounts section linked to the user's account, with loyalty tracking and suggestions for complementary products during the purchase process.

Location and contact

The listing associates the brand with a location in downtown Cincinnati. The portal does not publish a mailing address, phone number, or customer service email; for issues, it directs users to an internal contact form.