ProFlowers

ProFlowers: Online Florist and Gifts with Same-Day Delivery

ProFlowers positions itself as a leader in online gift-giving and flower delivery. Its catalog combines fresh flower bouquets, long-lasting plants, and gourmet gift baskets, supported by a network of local florists that handles delivery in the recipient's area or, depending on the case, ships via various carriers. The company states it operates under FTD, LLC, headquartered in Chicago, Illinois.

Flowers, Plants, and Gifts for Every Occasion

The offering is organized by product type and occasion. In flowers, the site groups mixed bouquets, roses and rose bouquets, same-day delivery options, premium bouquets, flowers by color, and specialty vases, along with specific varieties such as preserved roses, lilies, orchids, sunflowers, mums, and hydrangeas. In plants, it features flowering plants, house plants, orchids, succulents, indoor gardens, mini trees, bonsai, and bamboo, condolence plants, and pet-friendly plants. The gifts section includes chocolate-covered strawberries, chocolates, gift baskets, cookies and baked goods, candles, jewelry, and wine gifts.

Occasions covered include birthdays, sympathy and funeral services —with wreaths and sprays—, anniversaries, thank you, get well, I'm sorry, friendship, love and romance, new baby, retirement, and congratulations, as well as seasonal dates such as Halloween, Thanksgiving, Boss's Day, Sweetest Day, Valentine's Day, Easter, Mother's Day, and Christmas. There is also a corporate gifting line.

Delivery, Coverage, and Guarantees

The company states it offers flower, gift, and plant delivery to almost 100% of the United States. Within the country, bouquets and plants are delivered by local florists in the recipient's area or shipped by various carriers. Standard shipping or delivery charges start at $19.99, though prices may vary by destination, shipping time, or calendar day. Service is available Monday through Saturday, with Sunday delivery in select areas. The company also offers delivery to Canada and international delivery.

ProFlowers backs its service with a satisfaction guarantee and a seven-day freshness guarantee, and states that 99% of deliveries arrive on time. Customer service is available 24/7. The site includes a reminder service and a loyalty program called ProPerks.

Featured Catalog and Editorial Content

The catalog shown at the time of review included fall seasonal offerings such as Sunny Side Bouquet ($45-$85), Scenic Route Bouquet ($60-$90), Fall Campfire Bouquet ($55-$100), and Honey Bee Sunflower Bouquet ($55-$95), all with same-day delivery available. In the same-day delivery selection appeared Vintage Glamour Bouquet ($40-$75), Botanical Dream Bouquet ($50-$85), Sunset Serenade Bouquet ($45-$75), and Autumnal Aroma Bouquet ($40-$83). Among the best sellers were Botanical Dream Bouquet, Vintage Glamour Bouquet, The Dreamscape Bouquet, and Lucky Lily Bouquet. The company also maintains a blog with articles on the September birth flower, chrysanthemums as a fall flower, fall flower guides, and the meaning of orange roses, plus a section called Florapedia with seasonal tips for flower care.

Corporate Profile and Florist Network

ProFlowers describes itself as a leader in online gift-giving and flower delivery, with a marketplace of bouquets, long-lasting plants, and gourmet baskets for customers around the world. The company maintains an affiliate program and a network of partner florists that industry professionals can join, and publishes information about its delivery policy and ethical labor standards. The site also features verified customer reviews on Trustpilot and offers benefits for AARP members.