Metro Credit Union

Metro Credit Union, a credit union in Massachusetts

Metro Credit Union is a credit union headquartered in Chelsea, Massachusetts, serving more than 220,000 members. Its offerings span personal and business banking, loans, mortgages, investments, and financial advisory services, with a presence in several locations across the state and a digital branch.

Personal banking products and services

On the personal side, the institution offers savings accounts and checking accounts, including Metro Checking, which according to the information on its site requires no minimum balance and charges no monthly fee and provides access to perks worth up to $1,200 a year. It also offers certificates of deposit, with an advertised rate of 4.00% APY, and investments through financial advisors. For families, members get free access to Greenlight, a debit card and money management app for kids and teens.

Financing: mortgages, loans, and credit

The lending section includes mortgages for home purchases, home equity lines of credit, financing for accessory dwelling units (ADUs), personal loans, vehicle loans, student loans, and credit cards. The institution presents these solutions both for consolidating debt and for covering one-time expenses or building credit history.

Services for businesses and employees

For the business segment, Metro Credit Union offers checking and savings accounts, cash management services, commercial loans, and credit cards designed for expense control. It also offers retirement planning as an employee benefit, insurance through Metro Insurance Advisors, and the Metro@work program, aimed at workplace banking. Massachusetts state employees have a dedicated resources section.

Financial education and member resources

The credit union maintains a resource center with seminars and sessions on investing, homebuying, and paying for college, a homebuyer's resource center, a fraud awareness resource center, and financial wellness and education materials. It also publishes a blog, calculators, and forms, and offers a chatbot named Chelsea available by phone 24 hours a day.

History, awards, and community

The institution celebrated its centennial in July, marking one hundred years of operation. In 2025 it earned the gold medal in the credit union category of Banker & Tradesman's Best of 2025 awards, according to the publication's readers, and had already received that recognition the previous year. It also announced a partnership with Members Plus aimed at expanding opportunities for members, employees, and communities. Through Metro Giving and the Metro Credit Union Foundation, the institution channels grants, donations, sponsorships, scholarships, and volunteerism.

Access and digital operations

Members can manage their accounts through Metro iBanking, the institution's digital branch, and use loan payment services and appointment scheduling. The credit union operates several branches in Massachusetts and its headquarters is in Chelsea. Deposits are 100% insured according to the information published, and the institution is insured by the NCUA, is a member of MSIC, and complies with fair housing opportunity regulations.

Location and contact

PO BOX 9100, Chelsea, MA 02150-9100