Ascent

Ascent, bicycle saddles and accessories with a focus on comfort

Ascent is an online store that sells bicycle saddles and accessories. Its approach focuses on improving comfort while cycling, with products designed to reduce buttock pain, lower back pressure, and tailbone discomfort on long rides. The company operates through its website and ships worldwide.

Product catalog

Ascent's catalog includes saddles, accessories, and clothing for cyclists. Featured items include:

• Ascent Saddle 2.0: saddle available in two variants, Comfort+ and Sport+, both priced at $69.99 USD (compared to a regular price of $99.99 USD).
• Ascent Indoor Saddle 2.0: saddle for indoor use, priced at $69.99 USD.
• Ascent Body-First Shorts: cycling shorts, priced at $59.99 USD. Multi-buy promotions are offered: 2 units for $119.98 USD and 3 units for $179.97 USD.
• Ascent - Bone + Joint Support and Ascent Bone + Joint Complex: supplements aimed at bone and joint support, priced at $29.99 USD each.
• Premium Thermo Gloves: thermal gloves, priced at $34.99 USD.
• Handsfree phone holder: hands-free phone holder, priced at $19.99 USD.
• Shipping Protection: shipping protection, priced at $1.99 USD.

Technical specifications of the saddles

The Ascent Saddle 2.0 saddles come in two versions with different specifications:

• Comfort+: length 10 in (25.5 cm), width 7.5 in (19 cm), height 2.35 in (6 cm), and weight 1.34 lb (606 g).
• Sport+: length 10.6 in (27 cm), width 5.5 in (14 cm), height 2 in (5 cm), and weight 0.8 lb (359 g).

Both models are made with polyurethane (PU) leather, high-elasticity memory foam, and shock-absorbing balls. The company states that the foam adapts to the body, distributes pressure evenly, and promotes a healthy sitting posture. The Comfort+ model also includes an AIR suspension system that absorbs shocks and prevents them from being transferred to the body.

Shipping, payment, and guarantee

Ascent offers free shipping worldwide. Orders are processed and inspected within 1 to 3 days, and the estimated shipping time is 4 to 10 days. If the US warehouse is out of stock, the order is shipped directly from an overseas warehouse. Once the order is placed, the customer receives a tracking number and instructions on how to track it by email.

Accepted payment methods include bank transfer, credit card, and other options, including Visa, Mastercard, Shop Pay, PayPal, Google Pay, Apple Pay, MobilePay, Dankort, Maestro, and American Express.

The company offers a 30-day return guarantee. The website states that the product can be tried risk-free during that period.

Customer service

For inquiries, the company provides the email address info@ascent-bicycles.com and states that it responds within 24 hours on business days. The published customer service hours are 9:00 to 15:00, every day of the week.

Corporate information

The company operates under the name Ascent Ecommerce LLC and its registered address is 312 W 2nd St PMB A2299, Casper, WY 82601-2412, United States.

Location and contact

312 W 2nd St PMB A2299, Casper, WY 82601-2412, US · Email: info@ascent-bicycle.com · Hours: 9:00 to 15:00, every day of the week