Brownstone Heating & Air Conditioning

Brownstone Heating & Air Conditioning: HVAC service in Brooklyn

Brownstone Heating & Air Conditioning is an HVAC contractor based in Brooklyn serving the boroughs of Brooklyn, Queens, and Manhattan. The company presents itself as a local shop, not a national chain, and states it is EPA-certified and insured to work throughout New York City. Its activity focuses on diagnosing and repairing heating and air conditioning systems, with same-day service when the schedule allows.

Repair and installation services

The service catalog covers furnace repair, furnace installation, hot-water boiler repair, heat pump repair, mini-split repair, general heating repair, central air and mini-split air conditioning repair, and emergency service. It also offers mini-split installation, HVAC system installation, central air conditioning installation, deep cleaning of mini-splits without removing the unit from the wall, smart thermostat installation (Nest, Ecobee, and other controls), and maintenance plans with priority scheduling for members. The company states that most repairs are completed in the same visit and that larger jobs receive a clear schedule and a single point of contact.

Brands and certifications

Brownstone declares itself certified and authorized to repair the leading ductless mini-split brands in both heating and cooling mode. Among the brands it mentions are Mitsubishi (M, P, Mr. Slim, CITY MULTI, MXZ, and Hyper-Heat series), Fujitsu (Halcyon, Airstage, and ductless systems), Daikin (ductless and multi-zone systems), Carrier, and LG. The company states it is "Mitsubishi Certified & Authorized" and holds EPA certification and insurance to operate in New York.

Coverage and service areas

The company serves Brooklyn, Queens, and Manhattan. Within Brooklyn, it lists neighborhoods such as Greenpoint, Williamsburg, DUMBO, Brooklyn Heights, Fort Greene, Clinton Hill, Bed-Stuy, Bushwick, Cobble Hill, Carroll Gardens, Park Slope, Prospect Heights, Crown Heights, Bay Ridge, Sunset Park, Borough Park, Flatbush, Midwood, Bensonhurst, and Gravesend. It works in brownstones, cooperatives, walk-up buildings, and new construction. For Queens and Manhattan, it indicates that availability is checked by phone.

How it works and customer service

The work process it describes consists of four steps: scheduling the appointment with same-day confirmation and a specific arrival window; diagnosis by an EPA-certified technician who arrives in a marked van with the most common parts on board; repair with pricing agreed in advance and no surprise charges; and follow-up with a written guarantee of the work performed. The company states that most calls are answered live and that maintenance plan members have priority scheduling. It offers 0% interest financing for up to 18 months on qualifying jobs, with a credit check that does not affect your score. It also mentions a new-customer offer of $25 off the first repair or maintenance, and a free second opinion on quotes from other providers.

Reputation and reviews

The company shows a 4.8-star rating based on more than 79 verified Google reviews, and states it has been operating in Brooklyn for more than ten years. The testimonials it reproduces highlight punctuality, clear communication, and fast resolution of breakdowns, with customers from Park Slope, Cobble Hill, Bed-Stuy, and other areas. The company states it was founded in 2014.

Hours and availability

The published hours are Monday through Thursday 09:00 to 17:00, Friday 09:00 to 16:00, and Sunday 09:00 to 15:00. The company indicates that HVAC services in Brooklyn operate Sunday through Friday, so Sundays are not left without coverage. For no-heat or no-cooling emergencies, it tries to offer same-day service anywhere in Brooklyn; other repairs are usually scheduled within 24 to 48 hours.

Location and contact

Phone: (347) 997-3360 · Email: brownstonehvac@gmail.com · Hours: Monday, Tuesday, Wednesday, and Thursday: 09:00-17:00; Friday: 09:00-16:00; Sunday: 09:00-15:00