true north

true north, fuel and convenience stores headquartered in Ohio

true north is a chain of gas stations and convenience stores whose corporate office is located in Brecksville, Ohio. The company structures its activity around fuel sales, convenience retail, and a range of complementary services aimed at both individual drivers and professional truckers.

Loyalty programs and cards

The company manages the true rewards rewards program, aimed at fuel savings, which has dedicated phone support and its own mobile app. It also sells scrip cards, a prepaid payment system that the company offers among its products.

Vehicle washing: Lightning Wash

Under the name Lightning Wash, true north provides car wash services with a subscription model. For this line, it has separate support channels: one for general inquiries from car wash customers and another for matters related to the subscription and the Lightning Wash service itself.

Services for freight transportation

The company has a specific division, true north Trucking, which serves the needs of the road transportation sector. This area has its own phone and fax lines, indicating an operation separate from the retail business.

Store network and customer service

The company's website includes a store locator under the label "Locations Near You," confirming that it operates a network of points of sale distributed across multiple locations. Support is organized by areas: corporate office, car wash support, subscription support, fuel savings support, and trucking division.

Relationship with dealers and other contacts

true north keeps open the channel for adding new dealers, with a designated contact for dealership opportunities. The corporate contact form segments inquiries into categories such as vendors, guest services, dealer opportunities, trucking, real estate, and charity/sponsorship opportunities, reflecting the diversity of contacts with which the company interacts.

Employment and corporate presence

The company posts job openings through its own website and maintains a section dedicated to true north Cares, linked to its social or community initiatives.

Location and contact

10346 Brecksville Rd. Brecksville, OH 44141 · Phone: 440-792-4200