Nonprofit home-care and resource-navigation organization · Boston, Massachusetts, United States

Boston Senior Home Care — Boston ElderINFO

Boston Senior Home Care (BSHC) is a nonprofit that coordinates services for older adults and people with disabilities who want to remain at home. Its care managers assess needs, help create an individual plan, and refer clients to service providers. The office is at 89 South Street, Suite 501, insid

About Boston Senior Home Care — Boston ElderINFO

Boston Senior Home Care (BSHC) is a nonprofit that coordinates services for older adults and people with disabilities who want to remain at home. Its care managers assess needs, help create an individual plan, and refer clients to service providers. The office is at 89 South Street, Suite 501, inside Lincoln Plaza; the Boston ElderINFO referral line is 617-292-6211, and BSHC’s main number is 617-451-6400.

Services may include meal preparation, laundry, light housekeeping, bathing, dressing, grooming, companionship, medication assistance, and Adult Day Health programs. Eligibility depends on age, residence, and a person’s ability to complete daily tasks. The Home Care program serves adults age 60 and older and may include younger residents with early-onset Alzheimer’s disease or a related dementia. Cost sharing may depend on income, and some programs coordinate with MassHealth.

The first call does not automatically approve services. Boston ElderINFO is the shared entry point for three Boston aging-services agencies: BSHC, Central Boston Elder Services, and Ethos. Intake staff help clarify the need and direct callers to the right team; an assessment, home visit, and care plan may follow. Online referrals are also available for options counseling, Home Care, Adult Foster Care, or caregiver programs.

According to the state directory, BSHC covers Beacon Hill, Charlestown, Dorchester, Downtown, East Boston, the North End, South Boston, South Cove, and the West End. Other city neighborhoods are served by Central Boston Elder Services or Ethos. To avoid an unnecessary trip, give the neighborhood and ZIP code on the first call, ask who will be the contact person, which medical records are needed, and whether the program sets a monthly contribution.

BSHC also supports family caregivers with counseling, education, groups, referrals, and possible respite scholarships. Not every service is delivered from South Street or in the same way in each neighborhood; the office coordinates care through a network of community professionals. Mention a recent hospital discharge if relevant; for ongoing help, describe the specific daily tasks that now require assistance.

In brief

Boston Senior Home Care connects older adults with case management, personal care, homemaking, meals, caregiver assistance, and adult-day services. Boston ElderINFO, operated in collaboration with other agencies, is the referral line for residents and car