Dale's Auto Care

Dale's Auto Care: Auto Repair and Maintenance in Boise

Dale's Auto Care is a certified auto repair center that has been operating in Boise, Idaho, since 1965. Founded by Dale Guyer as a single-bay gas station on Vista Avenue, the business has been expanded four times and currently has seven bays for full-service repair and maintenance. Sam Gray has led the company since 2004 and has been a technician since 1984, with ASE Master certification.

Repair and Maintenance Services

The shop services all makes and models of cars, pickup trucks, and SUVs, both domestic and imported. It provides diagnostic services, mechanical repair, and preventive maintenance. The range of work spans from a lube, oil, and filter (LOF) service to repair or maintenance work on any automotive system found on today's vehicles.

Repair services include:

• Air conditioning
• Check engine light diagnosis
• Engine repair
• Timing belts
• Battery, starter, and alternator
• Alignment and tires
• Transmission diagnosis
• Cooling system repairs
• CV axle replacement
• Clutch replacement

Auto maintenance services include:

• Brake repair
• Fuel injection services
• Transmission service
• Shocks, struts, and suspension
• Lube, oil, and filter (LOF)
• Emissions services
• Factory maintenance services
• Cooling system flush
• Brake fluid flush

The shop also offers additional services such as acceptance of all major credit cards, cash payment discounts, towing, after-hours pick-up and drop-off, and emissions testing. The emissions testing station (smog test) is located on-site, and a special offer is available for customers who do not pass the test.

Certifications and Warranty

Dale's Auto Care is a certified auto repair center. Repairs are covered by a national warranty. The shop employs ASE-certified technicians and mechanics. The warranty on premium parts extends beyond the standard 12 months or 12,000 miles, offering additional coverage of 24 months or 24,000 miles. Parts from brands such as OEM, Napa, ACDelco, Motorcraft, Echlin, and Delphi, among others, are used.

Equipment and Management

The center uses state-of-the-art diagnostic and repair equipment, including Vetronix and Snap-On systems, which enable fast and accurate diagnostics. Mitchell1 management and CRM software programs are used for management and customer communication, helping to track service needs.

Customers and Coverage

The shop serves a diverse clientele that includes women, seniors, fleet owners, families, and individuals. The company presents itself as a business that seeks to help customers understand the importance of vehicle maintenance and make informed decisions. It serves customers throughout the Treasure Valley, in Ada and Canyon counties, covering locations such as Boise, Meridian, Garden City, Kuna, Nampa, Caldwell, Mountain Home, Star, Eagle, and Middleton. The location is central to the airport, Vista Avenue, and downtown Boise.

Team

The team consists of three full-time mechanics and technicians. Sam Gray, manager since 2004, has lived and worked in the valley since 1989, with previous experience at dealerships and independent shops. His ASE Master certification and his track record allow him to diagnose and repair vehicles that have not been resolved at other shops. The website mentions his participation in community activities, such as school supply drives and oil changes for single mothers and welfare recipients.

Location and Contact

2602 S Vista Ave, Boise ID 83705 · Phone: (208) 345-5620 · Email: service@dalesautocare.com