Tesway

Tesway, dual-motor long-range electric bikes

Tesway is a company dedicated to the design and manufacture of electric bikes, with a range focused on power, range and the ability to handle demanding terrain. Its catalog is organized around the X5 AWD, X7 AWD, X7 PRO, X9 Ultra and C5 AWD Cargo lines, plus an equipment and accessories section. The company operates with a commercial presence in the United States, United Kingdom, Canada and Europe, and has a dealer program that includes finding points of sale and the possibility of becoming a dealer.

Models and catalog features

The range combines all-wheel drive (AWD) systems and dual motors with high-capacity batteries. The X5 and X7 series models use a motor with 3600W peak power, a 52V 60AH battery, a top speed of 38 MPH and up to 200 miles of range, with dual suspension and a maximum load of 400 pounds. The X7 AWD adds 200NM of torque. The X7 PRO reduces power to 2000W, with a top speed of 32 MPH and a maximum load of 350 pounds. The X9 Ultra goes up to 4000W peak power, 43 MPH and a 60V 25AH-30AH battery, with a range of between 70 and 100 miles and a maximum load of 400 pounds. The C5 AWD Cargo, presented as a new arrival, offers 3600W, 38 MPH, a 52V 60AH battery, 200 miles of range and a maximum load of 450 pounds, with front fork suspension. The catalog also includes a refurbished electric bike.

Equipment and accessories

Alongside the bikes, the company sells a line of equipment and accessories including bags, baskets, components, locks, phone holders and bottle holders.

Service, warranty and shipping

Tesway offers customer service via live chat and two separate email addresses: one for its official website channel and another for the Amazon channel. The company applies a two-year warranty covering the motor, battery and frame, which according to its policy extends to defects or malfunctions during that period. Shipping is free and, according to the store's information, the order arrives within three to seven business days, possibly within five days. Payments are processed with security protocols and include American Express, Diners Club, Discover, JCB, Maestro, Mastercard, PayPal, Union Pay and Visa.

Recognition in specialist media

The website itself collects reviews from media and creators in the sector. Electrek highlights the Hummer model for its full suspension, powerful motor and folding design, which makes it easy to transport and store. Electric Revolution notes that Tesway has been in the sector for more than fifteen years and that it designs and manufactures its own electric bikes. Area 13 emphasizes the presence of full suspension and machined hydraulic brakes on a folding bike, a component that is uncommon in that price range. Other channels such as Baum Outdoors, TailHappyTV, IMBruceECLECTIC, Chris Crossed, The Oh Family, Hook2Cook, The Bike Cave and Papa's Product Reviews have published tests and reviews of the X5 AWD, X7 AWD and X9 AWD models, focusing on their range, power and build quality.

Informational content and community

The company maintains a blog with practical guides on using electric bikes, including a guide to planning long-distance routes, a comparison for choosing an electric bike for camping and outdoor trips, and a buying guide on 750W motors that analyzes power, speed, range and terrain. It also runs an official Facebook group focused on news, support and connecting users, and offers an email newsletter to announce launches and offers.