Zenoti

Zenoti is a cloud software company serving businesses in beauty, personal care, wellness, and fitness. Its platform brings together operations that are often handled in separate systems: appointments, payments, client records, inventory, marketing, and staff administration. The company says it works with more than 30,000 businesses across multiple markets.

On the customer-facing side, the system offers online booking, appointment scheduling, point-of-sale tools, check-in kiosks, gift cards, memberships, and packages. A client can find availability, book, and manage services, while the business keeps visit, purchase, and preference data in one environment to organize the ongoing customer relationship.

For internal operations, Zenoti combines payments, inventory management, team performance, payroll and tipping, plus mobile apps for staff and customers. These components are designed to connect the front desk, treatment room, checkout, and management work. The exact combination depends on the type of business and the modules it adopts.

The company also presents AI features for automating reception and lead generation. Tools shown on its site include a virtual receptionist, lead management, automated waitlists, nearby availability, and suggested add-on sales. They address different needs: some help with customer inquiries outside normal hours, while others aim to reduce gaps in schedules or make better use of demand.

Its platform is designed for several business models, from salons and barbershops to spas, medspas, massage practices, and fitness clubs. That breadth matters to multi-location companies, where bookings, pricing, memberships, and reports can be managed within a shared system. Zenoti’s site features customer stories from businesses including European Wax Center, Gene Juarez, Removery, FACEGYM, and Birds Barbershop.

Zenoti presents the product as an operating platform rather than just a booking calendar. Its offering links customer acquisition, scheduling, payment, loyalty, and business reporting. For a company evaluating the service, the distinction is how many operations it aims to bring together and how it can be adapted to teams and networks with different needs.

Zenoti lists its corporate headquarters for visits at 15900 SE Eastgate Way, Suite 250, Bellevue, Washington. Its contact page also names offices in Brisbane, Dubai, Hyderabad, Jakarta, Petaling Jaya, Sale, Quezon City, and Paris. These are company offices, separate from the salons, spas, and fitness centers that use the software.

Zenoti lists other corporate offices alongside its Bellevue headquarters: Level 1, 1 Miles Platting Road, Eight Mile Plains, Queensland 4113, Australia; 2610 Al Shatha Tower, Dubai Internet City; RMZ Futura, Block A, Plots 14 and 15, HiTech City Phase 2, Madhapur, Hyderabad, Telangana 500081; DBS Bank Tower, 28th Floor, Ciputra World One, Jl. Prof. Dr. Satrio Kav. 3–5, Jakarta 12940; Level 28-03-03A, PJ Exchange, 16A Persiaran Barat, Petaling Jaya, Selangor 46050; Jackson House, Sibson Road, Sale, Cheshire M33 7RR; 5th Floor, Gateway Tower, Araneta Center, Cubao, Quezon City; and 4 Rue de Marivaux, 75002 Paris.