The Flower Basket

The Flower Basket, an Aurora florist delivering throughout the Fox Valley

The Flower Basket is a florist based in Aurora, Illinois, that has been serving customers in the western suburbs of the Chicago area for over a decade. The company presents itself as a neighborhood business with its own delivery service and a free next-day delivery policy, plus a seven-day freshness guarantee on every arrangement, with free replacement if the flowers do not hold up.

The shop maintains an average rating of 4.6 stars from 660 Google reviews, according to the data it publishes itself. Delivery is available same-day for orders confirmed before noon, with a local fee of $16.99; orders for the next day or later dates have no delivery charge.

Delivery area: Aurora, Fox Valley, and nearby counties

The company considers Aurora its home base and delivers throughout the city, including the East Side, the West Side, downtown, the Riverwalk district, and the neighborhoods in between. Coverage extends across the entire Fox Valley: Naperville, Oswego, Montgomery, Yorkville, Sugar Grove, North Aurora, Batavia, Geneva, and St. Charles. To the west it reaches Kane County and to the east DuPage County, with towns such as Wheaton, Warrenville, Lisle, and Downers Grove; to the south it reaches Kendall and Will Counties, including Plainfield, Bolingbrook, and Joliet.

Delivery includes Aurora-area hospitals such as Rush Copley Medical Center and Presence Mercy Medical Center, educational institutions such as Waubonsee Community College and Aurora University, and funeral homes in Kane, DuPage, and Kendall Counties. For funeral orders with tight timing, the company requests direct phone contact.

Flower and arrangement catalog

The online catalog shows bouquets and arrangements for various occasions, with prices that at the time of analysis appeared discounted by 20%. Among the visible items are hydrangea bouquets, pink and white combinations, brightly colored wrapped bouquets, yellow wildflower bouquets, orange roses for birthdays, pet-friendly bouquets, hot pink and orange arrangements, and pink lilies in a vase. The shop also sells plants and garden arrangements.

The selection is organized by occasion: birthdays, anniversaries, condolences, congratulations, thank you, new baby, get well, and romantic occasions, plus special dates such as Halloween, Boss's Day, and Sweetest Day. There is also a flower subscription and dedicated sections for weddings and events, with their own inquiry forms.

Specialized services

The company states that it specializes in a large inventory of fresh flowers for any occasion, with particular attention to weddings, sympathy and funeral flowers, birthdays, get well, and anniversaries. It also creates modern and traditional floral arrangements, high-style arrangements, silk and dried flower arrangements, and European or dish gardens.

Along with flowers, the shop maintains an extensive gift line that includes gourmet fruit baskets, gift baskets, and greeting cards. For funeral orders it offers wreaths, casket pieces, and sympathy arrangements.

Customer service and orders

Orders can be placed online, by phone, or by text message, in English or Spanish. The company provides a specific number for text orders and another for Spanish-language service. Opening hours are Monday through Friday 9:00 AM to 3:00 PM and Saturdays 9:00 AM to 2:00 PM; it is closed on Sundays. For same-day delivery, the order must be received before 12:00 noon in the recipient's time zone.

The company notes that orders to rural addresses or cemeteries may require special delivery conditions. In the event of substitution, the industry's usual policy allows replacing varieties with others of equivalent value when unavailable.

Location and contact

302 N Lake St, Aurora, IL 60506 · Phone: (630) 892-7673 · Hours: Monday to Friday: 9:00 AM - 3:00 PM; Saturday: 9:00 AM - 2:00 PM; Sunday: closed