Three Oaks Hospice

Three Oaks Hospice: hospice and palliative care in ten states

Three Oaks Hospice is an American organization dedicated to the care of patients with terminal illnesses and their families. Its approach is built around three pillars that the company sums up in its motto: we listen, we care, we serve. The care team supports patients and family members throughout the entire journey, with stated availability 24 hours a day, 7 days a week.

The company operates alongside three sister companies under a shared stated mission of delivering best-in-class care: Agape Hospice Care, Elevation Hospice of Colorado and Sage Hospice. Together, the group reports a presence in ten states.

Services for patients

The service offering is organized into three main programs, whose specific application depends on each patient's needs and preferences.

• Hospice Care: aimed at individuals with terminal illnesses, it focuses on symptom management and quality of life. A team made up of nurses, social workers, hospice aides and volunteers works in a coordinated way to relieve pain, provide companionship and ease the burden on family caregivers. Care can be provided in the patient's home, a loved one's home or a medical setting.
• Palliative Care: designed for individuals with serious illnesses who are still receiving curative or life-prolonging treatments. The program addresses symptoms such as pain, fatigue, nausea and shortness of breath, and also attends to emotional, social and spiritual concerns. The interdisciplinary team coordinates with the medical providers already caring for the patient, and the service can be delivered at home or in a healthcare facility.
• Primary Care: coordinated out of Arizona and Utah, it is aimed at those who require ongoing management of chronic or complex conditions. The team works alongside doctors and specialists to streamline communication, oversee medication adherence and monitor changes in the patient's condition, with the goal of ensuring continuity of care during transitions such as the move from hospital to home.

Eligibility criteria by condition

The company details the conditions for which it offers end-of-life care:

• Neurological disorders such as dementia, Parkinson's, ALS or multiple sclerosis.
• Oncological diseases when curative treatment is no longer effective and the focus shifts to comfort.
• Cardiovascular diseases such as congestive heart failure or stroke that require intensive symptom management.
• Severe pulmonary disease (severe COPD, pulmonary fibrosis or respiratory failure).
• End-stage renal disease, when dialysis is no longer effective, is no longer pursued or is unsuitable.
• Advanced hepatic failure or end-stage liver disease.

Group structure and geographic coverage

Three Oaks Hospice provides services in Texas, Kansas, Illinois, Missouri, South Carolina and Pennsylvania. Agape Hospice Care operates in Georgia; Elevation Hospice of Colorado in Colorado, and Sage Hospice, with primary and palliative care, in Arizona. The company also offers hospice care at home and grief and bereavement services, as well as informational resources for caregivers, healthcare professionals and veterans.

Professional team and employment

The care staff includes physicians, nurses, social workers, chaplains and volunteers. The company posts job openings in areas such as nursing (RN, NPR, LPN, CNA), admissions coordination, bereavement coordination, chaplaincy, social work, team coordination and clinical and community liaisons. Among the benefits it reports for its staff are paid time off accrued each payroll period, health, dental and vision insurance, company-paid life insurance, a health savings account, short- and long-term disability, a 401(k) plan, employee assistance programs and business mileage reimbursement.

Resources and publications

The site maintains a blog with articles on elderly fall prevention, signs it is time to consider hospice care, differences between RN and CNA nursing, scales such as FAST for dementia, stages of Parkinson's, quality of life in heart failure and barriers to accessing hospice care, among other topics. It also includes patient stories and resources specifically for veterans.