Storage Sense

Storage Sense: self storage with online rental in the United States

Storage Sense is a self storage chain that operates facilities throughout the United States. Its focus is on renting storage units for residential and commercial use, with the option to book and pay for the unit online. The company states that it has 311 locations and 6,907 unit types, and that all its facilities offer month-to-month leases, with no need for long-term commitments.

Unit types and features

The unit catalog includes several options depending on use and preservation conditions:

• Climate-controlled and temperature-controlled units.
• Drive-up units and indoor units.
• Units with keyless entry via the Noke system and units called Smart.
• Units with KISS locks and various security options.

The company also offers optional protection plans for stored goods.

Vehicle storage

In addition to conventional units, Storage Sense offers space for vehicles, with specific options for RVs and boats. The site's size guide distinguishes between small, medium, and large units, and includes a dedicated category for vehicles.

Services for individuals and businesses

The business is organized around two main audiences: residential and commercial customers. The site also mentions services aimed at students and local residents. Customer support tools include a storage calculator, size guides, self storage tips, and FAQs. The company also offers discounts and promotions, and partners with Charity Storage, a charitable initiative that customers can learn about at any of its facilities.

Online rental and management

The rental process described by the company consists of three steps: choose the right unit, pay and sign the lease online, and move your items. The company notes that the lowest rates are obtained by booking online. Account management and bill payment are also done through the website. To make moving easier, Storage Sense offers the Move with Lugg service and sells packing supplies.

Geographic coverage

The facility network extends across states such as Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia, and Wisconsin. The site highlights cities such as Augusta, Denver, Colorado Springs, Fort Myers, Hattiesburg, Huntsville, Lansing, Oklahoma City, Phoenix, Shreveport, Vero Beach, and York, among others. The company announces upcoming openings in Dothan (Alabama) and North Augusta – Jefferson Davis (South Carolina).

Awards and ratings

According to its own presentation, Storage Sense was included in 2026 among the top five climate-controlled storage chains in Newsweek's Readers' Choice Awards, and among the top three in the same segment in Reviewed's Reader's Choice Awards. The company also states that it has a 4.9 out of 5 rating on Google.

Customer care

Customer care service is available Monday through Sunday, from 6:00 am to 4:00 am (Eastern Time), with bilingual support. Chat is available Monday through Sunday, from 7:00 am to 8:00 pm. The company notes that its facilities are professionally managed by Storage Asset Management.