Public Storage

Public Storage: Self-Storage in the United States

Public Storage is a self-storage company that operates more than 4,600 facilities across 41 states in the United States. The company presents itself as a provider of storage units for personal, business, and vehicle needs, with a network of locations that, according to its own communications, is the largest in the country in its sector.

Unit Types and Storage Services

Public Storage's catalog covers several storage options:

• Self Storage: standard self-service units.
• 24 Hour Self Storage: 24-hour access at certain facilities.
• Business Storage: spaces designed for businesses.
• Vehicle & RV Storage: units for recreational vehicles.
• Boat Storage: storage for boats.
• Climate Controlled Storage: units with climate control.
• Drive Up Access Storage: direct access from your vehicle.
• Indoor Storage: indoor storage.

Size Guide

The company organizes its units by size to suit different needs. Small units include lockers, 5'x5' spaces (described as a large closet), and 5'x10' spaces (equivalent to one room). Medium units include 5'x15' (two rooms) and 10'x10' (three rooms). Large units range from 10'x15' (four rooms) to 10'x25' (six rooms or more). For vehicles, the guide distinguishes spaces up to 20' for most cars, up to 35' for most RVs and boats, and up to 50' for oversize vehicles.

Online Reservation and Management

Public Storage lets you reserve units online with no obligation and complete your rental remotely. The company offers a mobile app to manage your account, open gates and doors, pay bills, and manage your reservation. The company states that reservations are free with no long-term commitment, and that the online rental process speeds up move-in day.

Solutions by Type of Need

The site groups its solutions into categories such as decluttering, living abroad, military storage, seasonal storage, security features, storage deals, storage FAQs, and life transitions. It also includes a size guide and a storage lockers section.

History and Presence

The company states it has been in the industry for more than 50 years, with operations since 1972. Its network includes thousands of locations nationwide, with a presence in states such as Florida, Maryland, Texas, California, Colorado, Nevada, Georgia, North Carolina, Indiana, Washington, Virginia, Tennessee, and Arizona, among others. The site mentions cities such as Houston, Orlando, Charlotte, Indianapolis, Denver, Seattle, Virginia Beach, Louisville, Los Angeles, San Antonio, Chicago, San Jose, Las Vegas, Marietta, Colorado Springs, Phoenix, Dallas, Austin, Miami, Tampa, Atlanta, Sacramento, Fort Worth, and Portland.

Promotions and Terms

The site advertises discounts of up to 40% off and a first-month promotion for $1 for new customers, subject to availability, select units, and restrictions. The promotion applies only to the rental rate and does not cover taxes or other fees, including a $29 administrative fee. It is not available for transfers or additional spaces, and a reservation is required to guarantee the price. The online pricing discount applies to any rental originating from an online reservation.

Awards and Sustainability

The company mentions having received awards from Comparably based on its employees' ratings. Additionally, some facilities have sustainable initiatives such as LED lighting, efficient HVAC systems, solar power generation, environmentally friendly water practices, or high R-value insulation.