Public Storage

Public Storage: self-storage in the United States

Public Storage is an American company dedicated to renting self-storage units for personal, business, and vehicle use. According to its own presentation, it has more than 4,600 facilities across 41 states and describes itself as the company with the most locations nationwide in its sector. The company has been operating since 1972.

Unit types and storage solutions

Public Storage's catalog includes several types of space:

• Self Storage: personal storage units in various sizes.
• 24 Hour Self Storage: 24-hour access at certain facilities.
• Business Storage: spaces designed for business needs.
• Vehicle & RV Storage: units for recreational vehicles.
• Boat Storage: storage for boats.
• Climate Controlled Storage: climate-controlled units.
• Drive Up Access Storage: direct access from your vehicle.
• Indoor Storage: indoor storage.

The company offers a size guide that matches dimensions with approximate capacities: from lockers and 5'x5' units (equivalent to a large closet or a few items) to 10'x25' units (six rooms or more). For vehicles, it distinguishes between spaces up to 20' (cars), up to 35' (RVs and boats), and up to 50' (oversize vehicles).

Rental process and digital tools

The site describes a three-step rental process: find a location, reserve your unit with no obligation, and complete your rental online to save time on move-in day. Reservations are free and require no long-term commitment. Public Storage has a mobile app that lets you open gates and doors, pay bills, and manage your account. It also offers an AI chat tool to recommend the right unit based on what the user needs to store.

Promotions and terms

The website advertises discounts of up to 40% and a first-month promotion for $1 on certain units, subject to availability and change. These offers apply only to the rental rate, are limited to one use per household, and are not valid for transfers or additional spaces. Restrictions, taxes, and administrative fees apply (for example, $29). A reservation is required to guarantee the price, although it does not guarantee unit availability. Online pricing is available only for online reservations and rentals.

National presence and customer segments

Public Storage serves individuals and businesses. Among the solutions it mentions are storage for moving, living abroad, military, seasonal changes, and life transitions. The company also offers third-party management services and a lending program, according to its website. Its presence extends across numerous cities and states, with examples of facilities in Florida (Hollywood, Hallandale), Maryland (College Park, Beltsville, Takoma Park, Silver Spring, Hyattsville, Brentwood, Laurel, Lanham), and other locations such as Houston, Orlando, Charlotte, Indianapolis, Denver, Seattle, Virginia Beach, Louisville, Los Angeles, San Antonio, Chicago, San Jose, Las Vegas, Marietta, Colorado Springs, Phoenix, Dallas, Austin, Miami, Tampa, Atlanta, Sacramento, Fort Worth, and Portland.

Awards and sustainability

The company states that it has received Comparably awards based on ratings from its own employees. Additionally, some facilities have sustainable initiatives such as LED lighting, efficient HVAC systems, solar power generation, environmentally friendly water practices, or high-R-value insulation.