Faye

Faye, travel protection with customizable coverage

Faye is the brand name under which Zenner, Inc. and its subsidiaries, including Zenner Insurance Services LLC, offer customizable travel protection plans. The company markets travel insurance underwritten by authorized insurance carriers and complements coverage with non-insurance assistance services provided directly by Zenner, Inc. and Falck Global Assistance LLC.

The offering is built around a mobile app and a website with sections for coverage, partners, FAQs and a blog. The company also has a travel advisor portal and a partner program.

Featured coverages and services

The travel protection catalog includes options such as extreme sports, cancel for any reason, cruise insurance, pet care and rental car insurance. Published information indicates that plans combine travel insurance and assistance services, and that not all coverages are available in all states.

Editorial content for travelers

The Faye blog features articles on travel inspiration, planning tips, checklists and travel insurance basics. Categories include Faye updates & info, travel insurance 101, travel inspo, trip planning & tips, travel checklists and travel advisors.

The page showed recent posts such as a guide on European wildfires, lost luggage protection, the rise in flight delays, an out of office message generator, fall festivals, using Bluetooth trackers on luggage, calculating vacation costs and whether travel insurance is worth it for budget travelers. It also announced that booking filming locations for The Odyssey is available.

Corporate structure and legal aspects

Faye operates as a brand of Zenner, Inc. and its subsidiaries, including Zenner Insurance Services LLC, California license #6006067. Plans are underwritten by authorized insurance carriers, identified in the policy, such as United States Fire Insurance Company and Great American Insurance Company. Faye is a registered trademark in the U.S. Patent & Trademark Office, owned by Zenner Inc.

The site includes legal notices, privacy policies and terms of service, and warns that the information published is for informational purposes and does not include all terms, conditions and exclusions of the coverages.