American Home Shield

American Home Shield: home warranties for systems and appliances

American Home Shield (AHS) is an American company that sells home warranty plans. Its offering focuses on covering breakdowns of system and appliance components, regardless of their age, according to the company itself. The firm states it has more than 50 years of experience and a presence in the United States.

Coverage plans

The catalog is organized into three tiers. The Shield Silver plan protects components of 19 major systems, including heating and cooling, plumbing and electrical. Shield Gold extends coverage to components of 28 systems and appliances, including kitchen and laundry appliances. Shield Platinum covers 29 items and adds roof leak repair coverage, along with additional member benefits.

The financial limits the company details are as follows:

• Shield Silver: $50,000 total limit per contract term and $5,000 per covered heating and cooling system.
• Shield Gold: $50,000 total limit per term, $5,000 per heating and cooling system and $2,000 per covered appliance.
• Shield Platinum: $50,000 total limit per term, $5,000 per heating and cooling system, $4,000 per appliance and $1,000 for roof leak repair, with no limit on air conditioning refrigerant.

The company refers customers to the plan agreement for coverage details, service fees, limitations and exclusions.

Additional member services

The plans include discounts and partner offers for essential home services and products. Among the benefits is the ability to video chat with live repair experts for real-time assistance, at no extra cost, available with select plans. The company states that this service operates from 8:00 a.m. to 9:00 p.m. Central Time, seven days a week, and may be subject to change.

Offers are also available for services such as heating and air conditioning system tune-ups, with seasonal availability (air conditioning in spring and heating in fall) and provided by Frontdoor Pro. The company notes that service dates are limited and may vary by location.

Plan selection and sign-up tools

The website includes a plan comparison tool and a locator that, based on the zip code, shows coverage availability and current pricing in the area. It also offers an interactive assistant called Warrantina, which suggests a plan based on the home items the user selects as a concern.

Sign-up is done online through a form that asks for address, zip code, email and phone. The company also handles inquiries and quote requests by phone.

Recognition and presence

The company is listed as a winner of Consumer Affairs "Buyer's Choice" awards in four categories for 2026, according to information published on its site. Its business is aimed at homeowners in the United States.