Pavers Shoes

Pavers Shoes, comfortable footwear with origins in York

Pavers Shoes is a British family-run company dedicated to selling footwear for men and women. Its activity combines physical stores, an online shop and a catalogue, and its range focuses on comfort without compromising on design. The company presents itself as the home of «Feel Great Footwear» and traces its origins to York in 1971, when Catherine Paver started the business with a £200 bank loan and began selling in village halls.

From local sales to a store network

What began as a sales activity in local halls became a family-run company with a presence in the UK and Ireland. The website states that it has more than 160 stores in those two countries, in addition to its online channel and catalogue. Free delivery is announced to 175 stores nationwide, and the company maintains a store locator to find points of sale.

Available brands and collections

The Pavers Shoes catalogue includes comfort footwear brands such as Skechers and Fly Flot, along with the exclusive Relife collection. The offer is organised by gender and product type: ankle boots, trainers, shoes, slippers and lace-up shoes, among others. The company also sells bags and accessories, and has a new-in section and a clearance section.

Wide-fit footwear

One of the ranges highlighted by the company itself is the wide-fit range, designed to give more space to the foot without losing style. This line covers boots, slippers, trainers and smart shoes, and is presented as an option for those seeking a wider fit in everyday footwear.

Purchase conditions and customer service

The website informs of a 45-day returns policy, which the company describes as hassle-free. Purchases can be made in store, online, by catalogue or by phone. For enquiries, the company provides a help email address and an order line, and offers a live chat service. It also has a discount programme for healthcare staff and another for members of certain groups, as well as gift cards.

Sustainability and corporate foundation

At its Yorkshire headquarters, the company states it has installed solar panels, rainwater harvesting systems and energy-efficient lighting. In 2021 it presented itself as the first major UK shoe retailer to obtain international carbon neutral certification, and it mentions its support for reforestation projects such as the Guanaré initiative in Uruguay. The Pavers Foundation, created in 2018 in memory of the founder, has donated more than two million pounds to health, education and community causes, according to the company's own data.

More than five decades in business

The company has more than 50 years of experience in the footwear sector. Its staff and commercial network are organised around the York headquarters, and its offering remains focused on comfortable footwear for everyday wear, with special attention to fit and to the variety of sizes and fits.

Location and contact

Catherine House, Northminster Business Park, York, YO26 6QU · Phone: 0344 844 0203 · Email: helpdesk@pavers.co.uk